EpicSports

I placed and order and everything was supposed to arrive by a certain date, but I got an email that they missed the date. When I followed up they said it was "outside of their control", but it had to do with them not finishing the numbering on time. When I tried to follow up to find out when the shirts would arrive, the reply is we cannot tell you when we miss an ETA. They will only know when they are done processing them. So, I have to just wait and my team will not have uniform shirts for our first game. I will never use them again.

The bags I ordered were nice but not as high quality as I was expecting. They work for what i need, but not sure how long they'll last. Embroidering is a nice option as I bought 3 and only 2 colors were available. The bags do fit a regular size basketballs. The youth basketball clothes were very generic and my kids won't wear them. They look more like a cheap halloween costume. Overall, I would order from them again. Shipping was quick and the bags work for what I wanted.

Shirts looked great although wish I could have the lettering on the front two inches taller. Also wished they were not a cotton poly blend - the shirts are hot for the boys. They look nice though and in this color (teal) was nearly impossible to find a drifit shirt on clearance.

The shipping was a disappointment as well. I paid $40 for 3 day to have the order by Sat morning, and they didn't produce the shirts in time - So i didn't get the shirts until Monday, a day late.

I order dimpled baseballs and in order to see if they are any good I had to take them out of the box and throw them (that's what I do with them). They didn't work (inferior bounce quality). In the process of throwing them, of course they cannot be returned in perfect (or saleable) condition. These are crummy balls (defective in their terms) that Epic is selling and now, rather than returning them, I'm just going to eat this expense and never use Epic Sports again. Epic means "grand." I should've stuck with $#*!'s Sporting Goods in the first place. I tried to save money and instead, I am spending money. Not worth it. So sorry - goodbye Epic Sports. This is a bad customer experience, but at least I learned not to go cheap next time. I cannot recommend Epic based on this experience.

I spent over a week trying to get 1 pair of shorts corrected. They sent me Black instead of Navy. I emailed; called, called again and was on hold for OVER AN HOUR, was disconnected. Called the next day and spoken to by an extremely RUDE man who did not care how long it had taken and told me that I may not be able to tell the difference between blue and black. I'd get a call when I got a call and it didn't matter that I paid for Navy. They had no concern for customer service at all! Their systems do not share so if you spoke to one person, no one else could help. If they were gone or on vacay... so sorry for you. Terrible, absolutely terrible customer service. They had no problem taking my money, but clearly do not give a care about the order being wrong or dealing with it timely.

Not sure how it's the customers fault when the manufacturer Landau allegedly sent them an outdated size chart that is currently posted on epicsports website. Buyer beware! I purchased a nursing shoe, it was advertised as a size 7 on the website. When I received the shoes it said on the box size 7-7.5 EUR 38 and therefore too big. I called to return the shoes and reorder a size smaller. Epic Sports reordered it. The size they shipped to me the second time was wrong. They ordered two sizes down. 5.5-6 EUR 36. The size I needed was a EUR 37 size 6.5-7. I was then told I was responsible for return shipping costs for both pairs of shoes. The item was not as described, it's not a size 7 and incorrect sizing as compared to the manufactures box. I spoke with manager and was denied a free return and basically blamed the manufacturer, Landau, for an outdated size chart that is currently posted on epicsports.com website! Item not as described. Buyer beware you will pay for it!

Needed to exchange for size only to be alerted during return process that all of a sudden a never worn- not washed - out of bag for quick try on- expensive shirt - not on sale etc etc was NOT RETURNABLE! SCAM! Unable to ever speak to anyone. This company has a very bad business model and nonexistent customer service! Beware!