Express Online Training
website thubmnail of Express Online Training

Express Online Training

Overview

Express Online Training has a rating of 2.8 stars from 12,671 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Express Online Training most frequently mention white card, audio assessment and phone call. Express Online Training ranks 4086th among Education sites.

service
60
value
60
shipping
1
returns
53
quality
59
This company does not typically respond to reviews

Instant Feedback

76,594 reviews
How would you rate Express Online Training?
grey star
grey star
grey star
grey star
grey star
Scott G.
0 reviews
0 helpful votes
Follow Scott G.
Unfollow Scott G.
Send Message
Share Review
Report Review

Good to be up to date as this is now my third update on holding a RSA.

And am looking forward to receiving my statement of attaintment for the RSG which I have recently updated.

I found all courses very helpful and fall well within ones budget with a speedy delivery.

Thank you

Date of experience: April 19, 2017
Daniel E.
0 reviews
0 helpful votes
Follow Daniel E.
Unfollow Daniel E.
Send Message
Share Review
Report Review

Easy to navigate and ability to find info in the course content section\ view side while answering. However there is a audio and another section you must complete to get your cert. And it does not tell you this? I found out from another job seeker at my employment place who had previously done the RAS on the EOT site.

Date of experience: June 20, 2018
Nicole C.
0 reviews
0 helpful votes
Follow Nicole C.
Unfollow Nicole C.
Send Message
Share Review
Report Review

Course advertised that it would be marked in 1-3 days. By end of day 4 I was calling to ask if I had passed. Seemed that my results were only marked after my phone call

Would be beneficial to receive an email if there are delays in marking to save constantly checking emails

Date of experience: November 29, 2018
Julius L.
0 reviews
0 helpful votes
Follow Julius L.
Unfollow Julius L.
Send Message
Share Review
Report Review

The information pack (pdf download), was easy to navigate & understand.
The Jp authorisation process etc was a little confusing.but the support team replied very quickly & explained it in a pretty straight-forward manner.That quick & informative responsive meant my credentials and certs were signed off and sent back to be officially accredited. My card arrived within about 2-3 days.
Awesome.

Date of experience: June 4, 2016
Wilfred L.
0 reviews
0 helpful votes
Follow Wilfred L.
Unfollow Wilfred L.
Send Message
Share Review
Report Review

The training experience has help me to understand more in-depth the responsibilities that it takes to serve alcohol, the laws, rules and regulations, and how to interact with patron public in a respectful, responsible way. The course has been deeply insightful into Australia laws, policies and cultural aspects of RSA

Date of experience: April 22, 2019
Kingsley D.
0 reviews
0 helpful votes
Follow Kingsley D.
Unfollow Kingsley D.
Send Message
Share Review
Report Review

I was able to complete the training at my own paced
September 10, 2016

I was able to complete the training at my own paced.

The slides were easy to understand. The instructions and guidance were adequate and commendable.

My White card arrived less than a week as against the estimated 2 weeks for delivery. And it came with detailed information and instructions.

I'm really happy about the service.

Date of experience: September 10, 2016
Kenneth K.
0 reviews
0 helpful votes
Follow Kenneth K.
Unfollow Kenneth K.
Send Message
Share Review
Report Review

Overall it was a good experience
August 24, 2020

Overall it was a good experience. The assignment marking and responses were very quick. Only one suggestion explain how the Course progresses through the various modules a bit better/clearer otherwise I really enjoyed the experience. Thank you.

Date of experience: August 24, 2020
Ghulam S.
0 reviews
0 helpful votes
Follow Ghulam S.
Unfollow Ghulam S.
Send Message
Share Review
Report Review

Training which I gone through is fabulous and very understandable. Question /Answering is really deigned very well, user friendly, easy understandable and very convenient for everyone even whoever doesn't have much interaction with computers or smart technology.

Date of experience: April 3, 2017
Suzanne A.
0 reviews
0 helpful votes
Follow Suzanne A.
Unfollow Suzanne A.
Send Message
Share Review
Report Review

Brought back all my OH&S training
July 23, 2018

Brought back all my OH&S training

The price advertised online was $39 but the invoice was $59.76.
However i did not feel i was in a position to argue at that point.

My White Card has now been accepted by Fair Trading in my application for Owner Builder Permit.

Date of experience: July 23, 2018
Sophal C.
0 reviews
0 helpful votes
Follow Sophal C.
Unfollow Sophal C.
Send Message
Share Review
Report Review

After I finished this course I found it the most useful and very helpful for every worker to protect them selves at the workplaces. I become more confident understand lot of things with PPE at construction sites.

Date of experience: September 16, 2015
Bruce F.
0 reviews
0 helpful votes
Follow Bruce F.
Unfollow Bruce F.
Send Message
Share Review
Report Review

Very simple online system to use.All course notes are defined and easy to understand.
It is the best way to complete your White Card accreditation as there are no time wasting holdups at any point of the process.

Date of experience: May 14, 2017
Sally Y.
0 reviews
0 helpful votes
Follow Sally Y.
Unfollow Sally Y.
Send Message
Share Review
Report Review

I was happy with my early experience but took ages to get confirmation after doing the audio / video session. I got a random email that seemed to indicate I needed to do more when I hadn't even been assessed. Assessment took nearly 5 days meaning I missed out on a job. I'm still to go back & complete it, however I should be able to do that tomorrow.

Date of experience: May 5, 2019
Kristy H.
0 reviews
0 helpful votes
Follow Kristy H.
Unfollow Kristy H.
Send Message
Share Review
Report Review

Great service thank you
January 1, 2017

Great service thank you. I would also have to say that your service is by far the most proficient, professional, honest and helpful service I have ever used. Thank you again for showing me that there is such a thing as quality service with integrity in 2017.

Kind regards

Date of experience: January 1, 2017
Harrison W.
0 reviews
0 helpful votes
Follow Harrison W.
Unfollow Harrison W.
Send Message
Share Review
Report Review

Ordered my RSA certificate, It arrived late but when it did arrive. It was crumpled in a crappy envelope. Now I am forced to use a heavy book to try and straighten it but that won't get rips out unfortunately.

Date of experience: November 29, 2015
Susan E.
0 reviews
0 helpful votes
Follow Susan E.
Unfollow Susan E.
Send Message
Share Review
Report Review

Updated my knowledge about 'Standard' drinks
March 15, 2018

Updated my knowledge about 'Standard' drinks
I would suggest that you ensure the customer's name is printed so as to be visible through the envelope 'window'.
My name was not printed above the address (c/o Post Office). A supervisor opened the envelope to check for any identifying info. Fortunately for me, one of the other staff knew who I was and where I live. Apparently, according to Post Office personnel, this happens with eot.edu communications 'a lot'. I would think that not putting the customer's name visibly has meant that you have probably mislaid quite a few communications.

Date of experience: March 15, 2018
Geoffrey B.
0 reviews
0 helpful votes
Follow Geoffrey B.
Unfollow Geoffrey B.
Send Message
Share Review
Report Review

The online questions and answers worked well but the system took my money and asked for a review as soon as it was complete without explaining there were two more sections to do. Those sections were clunky and difficult to use over a suburban ASDL connection. Worse, the system did not provide feedback on next steps or progress and it took five days and follow up emails and phone calls to sort out the problem. Very poor.

Date of experience: October 24, 2018
MT Y.
0 reviews
0 helpful votes
Follow MT Y.
Unfollow MT Y.
Send Message
Share Review
Report Review

Initially very straight forward and simple process to combine learning and assessment. However, there was a lot of extra information required which was not explained initially. (I.D, U.S.I, Statutory Declaration, personal information) The gathering of this information took significantly longer than the assessment, and would have been better if clearly explained at the start.

Date of experience: May 19, 2017
Dyllan A.
0 reviews
0 helpful votes
Follow Dyllan A.
Unfollow Dyllan A.
Send Message
Share Review
Report Review

It seemed sketchy, but being able to pay after you complete the course is great. It gave some good advice on how to deal with rowdy customers and showed some real life examples through demonstration videos on how to pour drinks, std drinks, and industry behaviours.

Date of experience: March 6, 2017
George F.
0 reviews
0 helpful votes
Follow George F.
Unfollow George F.
Send Message
Share Review
Report Review

Easy to follow and the turn around time for marking was great. You could take your time or get it done as quickly as you chose. If you did get answers wrong, you were always given another opportunity to try again. Highly recommend.

Date of experience: August 9, 2017
Bronwyn B.
0 reviews
0 helpful votes
Follow Bronwyn B.
Unfollow Bronwyn B.
Send Message
Share Review
Report Review

Completed at my convenience
October 31, 2018

Completed at my convenience. This course is a well directed learning experience. Help is available if the online reading isn't sufficient. The course notes are clear and cover all of the information that I needed to complete the assessment and obtain my certificate.

Date of experience: October 31, 2018