Enterprise Rent-A-Car
business logo of Enterprise Rent-A-Car

Enterprise Rent-A-Car

Overview

Enterprise Rent-A-Car has a rating of 4.3 stars from 2,271 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Enterprise Rent-A-Car most frequently mention customer service, great experience and friendly staff. Enterprise Rent-A-Car ranks 3rd among Car Rental sites.

service
320
value
285
shipping
122
returns
158
quality
244
This company responds to reviews on average within 3 days
How would you rate Enterprise Rent-A-Car?
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Wisconsin
1 review
0 helpful votes
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I couldn't be happier with my experience
January 24, 2025

I couldn't be happier with my experience. Very friendly understanding workers. Very clean fine tuned rental, who understood I kept having to extend the rental

Date of experience: January 24, 2025
New York
1 review
0 helpful votes
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My experience with Enterprise was perfect
February 28, 2025

My experience with Enterprise was perfect.
Miracle the representative, was very professional and classy.
She was knowledgeable and friendly and made sure I was satisfied with my vehicle.
The vehicle was clean. Comfortable and perfect for me.
I also appreciated the phone service assistance by Dakota.
Miracle and Dakota made the experience easy and pleasant.
I was also very pleased with the rental vehicle and the short time it took to pick up and return the vehicle.

Date of experience: February 28, 2025
Utah
1 review
0 helpful votes
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This is actually my second positive experience with this location [ 6220 E progress lane Denver Co *******] the staff are amazing, great customer service specially Stephanie Otalora and Alex Keech. I always choose to drive from far away to this location even though I live near by another enterprise location because of the way how they handle the renting process, so smooth and easy peace. Thanks to everyone over there including the Manager Taylor.

Date of experience: March 2, 2025
New York
1 review
0 helpful votes
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GREAT experience All around
December 22, 2024

GREAT experience All around. 👍 Sira the desk person was GREAT. I use Rental cars alot.And I feel very satisfied with this company. I got the same car twice in a row. That's Great. No getting use of a different model. And I feel if I gave them enough Time. Getting the same model,at that location could happen 95% of the Time. Great place to rent a car

Date of experience: December 22, 2024
Michigan
1 review
0 helpful votes
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Satisfied
February 27, 2025

Satisfied. Friendly. Efficient. Car awarded ran well. No issues. No issues with pickup and no issues after dropping car off. Would recommend anyone in need of a rental car to use Enterprise. They will work with you to make sure you are satisfied with your vehicle and they have highly trained staff to make sure you are happy.

Date of experience: February 27, 2025
Indiana
1 review
0 helpful votes
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Our check in & out, representative was Christian
December 18, 2024

Our check in & out, representative was Christian. He was very knowledgeable and courteous as he showed us the car we rented. He covered all the particulars of that model and left nothing to chance. All representatives should be as informed and dedicated to helping us know how to find & adjust the things within the car as he was.

Date of experience: December 18, 2024
Illinois
1 review
0 helpful votes
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Everything with my Enterprise car rental went well
December 23, 2024

Everything with my Enterprise car rental went well. I received the car I had reserved and the women at the Enterprise counter was professional and courteous. She was knowledgeable about the Jeep Wagoneer so I left feeling comfortable driving the vehicle. I will rent from Enterprise again.

Date of experience: December 23, 2024
Illinois
1 review
0 helpful votes
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Enterprise in Jacksonville, IL was a great vehicle rental experience. Staff was friendly and very helpful. Vehicle we rented was very clean and well maintained. Would highly recommend.

Date of experience: March 29, 2025
Tennessee
1 review
0 helpful votes
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The process of renting the car was easily my rental was ready when I arrived with an half tank of gas the salesperson inspected the car and recorded all the dings

Date of experience: April 10, 2025
Support T. Enterprise Rent-A-Car Rep
1 month ago

Hi Deborah, thank you for your fantastic review! We're thrilled to hear that your rental experience was smooth and efficient. Our team strives to provide top-notch service, and your feedback means a lot to us. Safe travels! - Isabella

Georgia
1 review
0 helpful votes
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Always very friendly and helpful, staff is always understanding and helpful with my special needs, to help anyway they can to get me safely to and from my medical appointment and treatments. Thanks Enterprise

Date of experience: December 19, 2024
Washington
1 review
0 helpful votes
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The North division store in Spokane Washington is the best enterprise I've ever been to. I rent cars all the time for work and I would never rent from any other location. You definitely have a winning team there. Customer service is on point attentive and responsive.

Date of experience: December 12, 2024
Texas
1 review
0 helpful votes
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Customer service is always great and fast, and the rental price is very competitive with other car rental places. We will always choose Enterprise for our rental needs.

Date of experience: March 28, 2025
Arizona
1 review
0 helpful votes
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My rental was great and they checked up on me to make sure all was well. They are the only company we have rented from in the past. Too bad we can't earn points towards future rentals.

Date of experience: January 1, 2025
Michigan
1 review
0 helpful votes
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I love the professionalism of the staff at the Cedar Hill, TX location. I was in and out in just a few minutes when I picked up my rental and when I returned it. I highly recommend Enterprise for your car rental needs and I appreciate the staff for their warm smiles and willingness to help throughout the entire process.

Date of experience: December 21, 2024
Texas
1 review
0 helpful votes
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Diamond was very helpful, respectful, and professional. She is very good at what she does. She takes care of all her customers. We appreciate yall getting us into a vehicle at very short notice. So if anyone needs a rental hit up the Enterprise at 249

Date of experience: December 14, 2024
Virginia
2 reviews
0 helpful votes
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I rented a large vehicle for a trip my family was taking and could not have asked for better service at a very reasonable price. I would highly recommend them for any rental needs.

Date of experience: March 21, 2025
Maryland
1 review
0 helpful votes
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Had rental almost 30 day & when needed to extend rental it was super easy! Every person was so kind, extremely helpful. Vehicle was clean. Store was clean. 10/10 definitely would use them again!

Date of experience: January 10, 2025
Virginia
1 review
0 helpful votes
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Whenever I need a rental car, I always choose Enterprise. The staff at Jeffersonville, Pennsylvania is fantastic. Great car selection and excellent customer service!

Date of experience: January 10, 2025
Texas
1 review
0 helpful votes
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Automobile was dirty inside and out
March 20, 2025

Automobile was dirty inside and out.
Back wind shield was FILTHY.
Car had definitely been used by a smoker! UUCK
Texas inspection sticker expired 2 days after renting automobile.

Date of experience: March 20, 2025
Virginia
1 review
0 helpful votes
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The two individuals that helped us in North Carolina and New York were among the nicest, most helpful and best customer service – related employees we've ever experienced!

Date of experience: January 21, 2025