Enterprise Rent-A-Car
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Enterprise Rent-A-Car

How would you rate Enterprise Rent-A-Car?
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North Carolina
1 review
0 helpful votes
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I loved that car with enterprise they don't disappoint when it comes to accommodating your needs and the space you need

Date of experience: February 16, 2025
Washington
1 review
0 helpful votes
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Great and reliable customer service
March 25, 2025

Great and reliable customer service. Met all my needs. Got a car right away. Thanks again Enterprise

Date of experience: March 25, 2025
New York
1 review
0 helpful votes
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Service was perfect in every way!
March 3, 2025

Service was perfect in every way! Very pleased with rental! We rent from enterprise an average of 6 times a year! Our go to!

Date of experience: March 3, 2025
Georgia
1 review
0 helpful votes
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Excellent experience 10/10!
March 4, 2025

Excellent experience 10/10! Great customer service. I was treated professionally, politely, and with dignity.

Date of experience: March 4, 2025
New Jersey
1 review
0 helpful votes
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Staff was so considerate
March 21, 2025

Staff was so considerate. Prices were reasonable. Have dealt with other rental car companies. This one is the best.

Date of experience: March 21, 2025
New York
1 review
0 helpful votes
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The agent helped me throughout my rental process and was very professional. I definitely see myself renting again at enterprise.

Date of experience: April 15, 2025
Illinois
1 review
0 helpful votes
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My experience was five star plus best rental company ever. The staff were awesome, polite, and very efficient.

Date of experience: April 13, 2025
Ohio
1 review
0 helpful votes
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Justin Warrington saved the day!
February 28, 2025

Justin Warrington saved the day! He was professional, kind, and actually drove me home after drop off.

Date of experience: February 28, 2025
California
1 review
0 helpful votes
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Customer service at Lodi Enterprise has always been outstanding. They are my top choice for vehicle rentals.

Date of experience: March 4, 2025
Washington
1 review
0 helpful votes
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Extremely pleasant and helpful service person (Kim or Ken, not sure). Clear instructions, very personable. I would definitely go back.

Date of experience: April 26, 2025
Virginia
1 review
0 helpful votes
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Excellent customer service — they gave me a free upgrade, and didn't charge any penalty for returning it early. Highly impressed!

Date of experience: April 12, 2025
Wyoming
1 review
0 helpful votes
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Great service by caring employees
April 6, 2025

Great service by caring employees. Car was clean, well maintained and comfortable. Enterprise always takes good care of us.

Date of experience: April 6, 2025
Support T. Enterprise Rent-A-Car Rep
4 weeks ago

Thank you, Mary! We’re thrilled to hear you had a great experience with our caring team. We appreciate your kind words and look forward to serving you again! - Isabella

California
1 review
0 helpful votes
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Enterprise was the best car rental experience I've ever had, highlighting excellent customer service, vehicle selection, and drop-off process.

Date of experience: April 15, 2025
Michigan
1 review
0 helpful votes
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Fast and friendly service
April 13, 2025

Fast and friendly service. Brandon walked us through every step. The vehicle that we had was really nice.

Date of experience: April 13, 2025
Pennsylvania
1 review
0 helpful votes
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Our experience could not have been any better
April 17, 2025

Our experience could not have been any better. The whole staff was helpful and friendly. Will use Enterprise again for sure.

Date of experience: April 17, 2025
Washington
1 review
0 helpful votes
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Exceptional service!
May 2, 2025

Exceptional service! Enterprise team went above and beyond to accommodate our needs during a difficult time. Thank you for an amazing experience.

Date of experience: May 2, 2025
Support T. Enterprise Rent-A-Car Rep
7 days ago

Thank you, Shonda! We're thrilled to hear that our team could support you during a challenging time. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to serving you again! - Isabella

California
1 review
0 helpful votes
Follow Lorena A.
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Enterprise made our car rental experience so much easier than expected in Lawton/Fort Sill Oklahoma. Excellent customer service!

Date of experience: May 4, 2025
Support T. Enterprise Rent-A-Car Rep
5 days ago

Hi Lorena, thank you for your kind words. We're thrilled to hear that we made your car rental experience seamless and that our customer service met your expectations. - Lisa

North Carolina
1 review
0 helpful votes
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Consistently good customer service
May 9, 2025

Consistently good customer service.
Clean cars
Flexible rates
Above and beyond to meet last minute requests

Date of experience: May 9, 2025
Support T. Enterprise Rent-A-Car Rep
11 hours ago

Thank you, John, for your kind words. We're thrilled to hear that our customer service and flexibility meet your expectations. Your satisfaction is our priority, and we're looking forward to seeing you again. - Lisa

North Carolina
1 review
0 helpful votes
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Overall, good
May 9, 2025

Overall, good. Car had no fuel/charge upon pickup & needed service. Drop-off was very fast, with an immediate ride home.

Date of experience: May 9, 2025
Support T. Enterprise Rent-A-Car Rep
11 hours ago

Hi Richard, thank you for your feedback. We're glad to hear you had a quick drop-off experience. - Lisa

Florida
1 review
0 helpful votes
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Everyone in the Inverness branch is professional, courteous and helpful. Patrick manages a great group of people.

Date of experience: May 3, 2025
Support T. Enterprise Rent-A-Car Rep
6 days ago

Thank you for your kind words, Edward. We're glad to hear that you had a positive experience at our Inverness branch. Your feedback means a lot to us. - Lisa

Overview

Enterprise Rent-A-Car has a rating of 4.3 stars from 2,210 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Enterprise Rent-A-Car most frequently mention customer service, great experience and friendly staff. Enterprise Rent-A-Car ranks 3rd among Car Rental sites.

service
320
value
285
shipping
122
returns
158
quality
244
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