English Tea Store is one of the largest online vendors of tea, teapots, British food, and tea gifts. Choose from thousands of gourmet teas at everyday low prices.
The English Tea Store enjoys a strong reputation for its high-quality products and reliable service, with many customers praising the freshness and variety of teas offered. The user-friendly website and efficient ordering process contribute to a positive shopping experience, fostering customer loyalty. However, some concerns were noted regarding packaging, as a few customers reported receiving damaged items. Despite these issues, the overall sentiment remains favorable, highlighting the company's commitment to customer satisfaction and the importance of tea culture to its clientele. The consistent quality and timely delivery reinforce the store's standing as a preferred choice among tea enthusiasts.
This summary is generated by AI, based on text from customer reviews
I ordered my typoo tea here because it is more readorably priced than World Market, easy to order and I receive it in a timely manner. All in all very pleased with the experience and from now on this is where I will be ordering my tea from.
Excellent quality loose leaf tea. I was struggling to find a supplier who avoided over crushing the tea leaves and causing fine dust dregs to slip through the strainer. English Tea Store has nice full leaves and good flavor. The site was also clear and easy to order from.
I love the product and the price but this experience didn't go so well. The tracking info said it was delivered, but said it was dropped off at 11:50pm, which seemed odd. Then I got mixed messages from cutomer service - that it had been lost, that it had been returned to sender... She said she would expedite it and I'd get tracking info that afternoon, but I didn't. When I called back the next day she said it would take a number of days to arrive. She said what do you want me to do, as if there was nothing she could do. I said I wanted her to expedite it like she said she would and send it overnight. She finally did, but only after an argument. It was an unfortunate experience.
I live in a small population state thus international foods and products are almost impossible to get. I only drink British teas so the English Tea Store is one of my favorite go to stores for English products.
I am the first to admit that my taste for Darjeeling is discriminating to a ridiculous extent. Sadly, this brew did not appeal to me.
I was looking for mini Bonne Maman honey jars and they had the cute 1oz jars with a navy and white gingham patterned lid! They offered a couple of different sizes, and with a few clicks it was being sent my way! The packaging was great, and nothing arrived damaged or delayed! I'll make this a regular shop for other goods we're needing!
The items arrived quickly and they were appreciated greatly
I always enjoy shopping on the English Tea Store. The site is easy to use and the selection is fantastic. The Huckleberry Black Tea is a nice twist and it elevates the whole tea-drinking experience. Thanks
English Tea Store's variety and quality teas never disappoint! I can always find something new along with my long-time favorites. It's the only place I go to buy tea. Thank you for your consistent presence.
You have products not easily found locally. Mincemeat for example. I found the "tone" of your site to be friendly and helpful. And your postal/shipping rates are reasonable. The package with two glass jars arrived extremely well packed. Thank you very much!
If you prefer to make pots of tea with real honest to goodness loose tea, this is the place to buy it. Great quality, great price - their house brand is the kind I buy, and I am particularly fond of the Scottish breakfast tea and their Eari Grey.
I was delighted to find the large box of PG Tips tea which is so difficult to find anywhere else. Likewise the Simpkins travel sweets. Everything arrived promptly in perfect condition.
The 3 teapots turned out fine! Up to date colors. Price fine.
I was hesitant and yet tempted to explore across the Pond where I imagine tea culture to be less "modern" than it probably really is. Think I've heard teabags are all the thing the nowadays, but this is where I found my simple treasure.
We were very happy that we could order our clotted cream, that we enjoyed in Britain, straight to our house in Utah. We are very pleased with our purchase.
The tea and marmalade are delicious! I look forward to exploring more products in the future.
The teas & biscuits that I enjoy daily are hard for me to find locally without driving all over town just to not have them available. English Tea prices were comparable or less, shipping was free over a certain amount - so I stocked up. Happy to know I can support smaller businesses.
Ordering was effortless. Product received in a timely manner and well packaged. I will order again
Answer: Definitely legit! I have purchased tea, English treats, teapots and teacups, and been very satisfied with all my purchases.
Answer: I bought the ETS brand and was surprised it had a black pepper taste, not sweet and spicy like every other chai I've ever had. I reported this to customer service and got NO REPLY. Very disappointed in their product and customer support.