The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Quick and easy so far. Hopefully it works out for the good of both parties
Easy to do.
Impressive numbers so far.
I would like to get more information.
Good ideas and our home is not shaded. We are retired, and savings on our energy bill would really help.
Okay.Little info from you. All info from me.what do you provide?
Easy to fill out. But no quote was given. It would of course be great to receive a lower cost for my energy bill.
No real info yet. Still looking for meat and potatoes. Still looking
Easy instructions on checking eligibility. I assume my HOM committee mighy not have issues authorizing to go ahead with quote.
Not entirely sure yyet. Just beginning research since all of my utility bills continue to rise and I am on a fixed income
I'm impressed! It appears that your company has a better "handle" on the growth of your business.
Good, I have not experienced any negative issues with the system so far.
What experience? With Solar energy? With BG& E? Not sure what I am supposed to be rating. I can't rate the company because I have no
Average at best. Repetition…. Too many questions. Mind numbing…. Etc..
Good. Not overly complex. Was able to do it quickly. That's about it.
Misleading information seems to be a scam, be honest. Honesty goes a long ways