Overview
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Recently conEd did something to save the energy bill. Instead of saving i am paying more now
Already talked with Momentum and they don't service my area.
It's not fair that a single wide trailer can't qualify for the program.
It was fast and easy to find out, if we would qualify for help.
We appreciate you trying to help, it is really hard times ever since the virus.
No calls please. I was looking for the cost to install and did not get it.
The experience has been OK so far but I do not what a lot of. Messages on my email.
Some concerns about undue sales pressure... but willing to give this procedure a try.
You were supposed to be telling me about discounts or coupons and all I'm getting is a sales pitch.
Don't know first-time. But let's see how it works out.
Informative and appreciate the information. Glad I was made aware of savings
Great! Please ask someone to call me tomorrow, Friday! Thanks!
Easy, please call tomorrow. Thank you. Excited to hear details and have solar panels installed. Do you have a battery storage system? Can I sell electricity back to Warren Buffet from NV Energy?
Very good precise questions related to solar power.
All that has been done so far is complete your questionnaire.
So far this simple questionnaire has been easygoing.
It seemed easy now we just have to see who this site recommends and if the company is legit
So far it's been easy! Have to see what comes next!
I have been interested in going to solar power for awhile now
Don't like giving my info this early in any process
Nothing has happened except a computer phone call.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members