Overview
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
It has been a blessing to see if the things are true or just being used
Sounds like a great idea, help the environment as well
Do not like phone calls. Have difficulty due to disability
Just filled out the form so don't have much experience to rate.
I thought you would tell me on line within three minutes my estimated savings.
Hey we just like an estimate to add additional patterns
Land to lease for the taking contact me *******235 solar panels thanks
My experience the survey was short and knowledgeable how to save money
Website was easy to use and they helped in finding a good solar company
No. Communication so far.it popped up on the screen.
Have not gotten the quote so it's hard to rate you.
I would rather be contacted by text because we get so many calls on our phone if that's possible.
Our service has been great and the energy cruncher has saved us a lot of money each year.
Good! Calls are being received as we speak - will see.
Need more information on the cost and with a ground mount.
My experience is fine so far. Depending on what I'm told I guess
Please have someone that talks in Spanish because that's my family's language
Very good experience no problem in understanding the process
Detail about a solar energy possibility has been very quick.
Good so far thanks for helping me find other power supply
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members