Overview
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
It's okay but I don't need a phone call right now.
Excellent…so far. But, I didn't see the estimated cost…
No results yet. All I've done is fill out a lot of info.
Jennifer was very patient and answered all of our questions.
I should have done this earlier in the day Touch base mid tommorrow
It was easy but did not appreciate being asked for all the information.
It has been great. Looking to get energy bill lower. Thanks much.
Not sure depends how many times a day the 4 individual companys contact me
I am planning to comment for a solar system very soon
I have sun now an see no difference in my bill since July of 2019
How would I know at this point? All you have done is ask for personal information!
I just don't know if they put solar panels on a Double Wide
Don't know but want to see if I can get what you have offered.
I enter this information, but never hear back from anybody.
It's alright. I don't really know yet. I've been wanting to do this for 3 years
I received an immediate response from a vendor. Thanks!
So far I have liked the information provided about energy efficiency and savings.
Due to age and monthly income it would be a blessing
Kickstarter for busy people looking to save money.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members