Overview
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
This is the third email I received. No pricing seen
Just awesome! NO hassle! So damn easy! Thank you for this! Best thing I've filled out yet
I have attempted this once before they never showed up for our appointment no call either
I have Sun run. Solar already installed does that make a difference it's pretty good so far
Immediate call. Disqualified for shade. Company was not aware of incentives.
Drags out the required information instead of putting it on one or two pages.
Can anybody email me? That person will likely get my business.
The last 3 pages u skipped right over never got to read them.
Don't have much to judge by
But easy navigation tool.
So far it's been good. Will wait after the visit to determine whether it is worth pursuing.
I appreciate you looking at my house. Paying for this would be from saving on electric bill.
Good and very simple to use. Not sure i wanted them give out all information but done
Easy to follow instructions while hoping for an affordable price.
I don't appreciate having to give you both my email address and phone number...
Website led me to believe that I'd get an estimate online. This was not the case.
We will not make a purchase until after the holidays or perhaps longer.
Just curious about this program and to see if it really will reduce my electric bill.
I keep sending My e-mail for months and nobody has contact me!
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members