The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Seems easy. Would be cost effective to use solar energy.
Everything is sliding by smoothly. Just waiting for the big shocker of how much I would have to pay.
Don't have enough knowledge to judge yet. Rating forced
It is just general information so that you can call and I hope provide some good information
Wanted pricing only, your site is a scam and misleading
Sounds good if possible in our area, we need to be included in all these's windmills we have all over.
Except for a month and a half when one of the panels went out, It works fine.
Very easy BUT I do not want to be flooded with emails and phone calls. Time will tell how I rate the overall experience.
Let see later... too soon to form an opinion. Maybe after I know the cost to me, I will give an opinion then. Thanks. Juan Trillo
Too complicated - I dealt with at least 6 people on different phone lines, no-one provided a company name. The situation was clearly too complex for the technician (Manager?!?) who arrived to give accurate advice.
He, wisely, did not commit to what he didn't understand and promised to follow up in due course.
Ok but i still don't know where i stand about cost and savings.
No follow through even tho you say that X # companies are interested. Seems like a lot of words and no action.
Easy... but I'm not getting any feedback like if my zip code is eligible
So far so good… let's see how many…spam calls I get!
No I do not want more advertising in my email account or on my Phone If you operation was legitimate I would see numbers rather than more questions
As a elderly not well woman I do not communication of any kind before noon! So far this is working! H
I didn't want to leave a phone number. I like my phone privacy.
Wanting to get rid of high light bills they are out of site you are the only one who has a ad for the panels we just bought home and really need some help.