Overview
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Very simple to navigate through website, easy to understand.
I don't like giving out my phone number because I sleep days. I don't like being woke up.
I have wanted to do soler but not sure how to do it!
Don't know anything because they haven't told me anything.
I know less now than I did before. What did you tell me?
I don't want 100 calls for privacy I only want the quote
Well, I thought I was seeing if I qualified. Not signing up.
We would like to use solar energy for monthly solar energy cost.
Fine so far thank you thank you for help lowering my bill
Easy questions, no questions that was to personal or difficult to answer
Hi your program doesn't do what it advertised it would do period
It was easy and painless to do the Survey. It was great.
I am not sure I have no information that I can rate.
It was great and very surprised about the savings and the cost,
Good want to advise my son on it's effective to my bill.
I ask if I were hitting soloer pawer how much would it cost a moth for lights
It was easy very few steps keep the site the way it is it is unlike any other site
I was offer to pay a lot of money cause I need a lot of panels so I declined
Everything has been so easy to fill in! It was so easy!
The email address I gave is an old account I don't have an email address at the present time
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members