EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
I don't want a phone call! I want what you stated... a quote.
Email it because I don't answer my phone if it is not a programmed number and your number will never be programed.
Email the quote... or nothing.
Concern e mail only adds site's thats profits from information shared
Quick and easy to use. Only asked seemingly appropriate questions
Got a call from a Solar Panel salesman who advised me that my location is not amenable to solar because of trees that shade my roof. :)
I was surprised to get an immediate call, it will take time to see if this is a worthwhile site so I'll see how it goes. The fellow on the phone was nice, and informative.
I'm not sure, questions seem fair but I don't want a lot of phone calls.
I can't say much because I haven't experienced much.
Waiting to long to get the information that I requested
Timely response, initial questions were answered and the representative setup a site visit in a timely fasion.
It's been good so far it will even be better if you take pay ment o would love to have solor our place it's open to the sun
It's been fine, I'm just leery of any high pressure sales tactics.
Easy to follow instructions while hoping for an affordable price.
I only live in Texas in the winter However magic valley electric will not pay anything for the power I push back into the grid in the rest of the year
Website led me to believe that I'd get an estimate online. This was not the case.
Experience has been fine but I'm concerned about climate change. I can't put solar on the roof here because it would void our warranty on a flat membrane style membrane. The roof is the only place with enough sun for solar. I'm just curious to see whether if we get onto membership with City of Tallahassee's solar project how much of the savings they'll pass on to us. And how much we forfeit by not having our own solar panels.
It's okay but I don't need a phone call right now.
I am an installer. I was looking to see local competition. You are obviously a lead generating marketing funnel that charges contractors per lead. I find your business model repugnant.
Looking for probable cost to change to solar. The information has been clear so far.
The email address I gave is an old account I don't have an email address at the present time
Jennifer was very patient and answered all of our questions.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members