The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
I feel like this is a scam. I'm not counting words or letters but l"m Interested in solar panels although they may not be very effective in Wisconsin winters.
Our electricity bills have reached over $500 each month We also have a roof that is totally clear & would easily accommodate solar panels. Would like to know more about the possibility of changing to solar power.
Dishonest marketing - you started by advertising ******* government rebate and in later firms did not mention any pathway to achieve the stated goal
This is just a gimmick to collect user data for free, and it is very obvious
Shame on you for the shady practices
How am I suppose to rate you, u have done nothing for me yet. I am going to advise you not to just drop in at my home like the last solar person did, gate is marked no soliciting, he came to my front door anyway, don't, believe
Had thought husband had changed his mind on solar, but this was not the case. He is quite sure that we will not be doing solar for the foreseeable future. I'll check in with him first if there seems to be a change next time. Thank you for handling the phone interaction so professionally. Pam
Before this question is was a decent undertaking. Not as tedious as usual. But, you have now pushed past the point of being a bloody nuisance! (How's that for counting your minimum character requirement. You should have stopped when you were ahead.
I am concerned that I am paying money monthly to another company supposedly for delivery to the grid. It cost me more than what I'm paying Reliant and Center Point. This is not mentioned when you all talk about cost of Solar. Be upfront with people.
I said early that I am a night person and prefer texting or email over phone calls that come every 3-5 minutes starting at 7or 8 am. Sometimes 8-10 calls a day from mix of companies. And since we did not connect well I don't have info and neither does the installer.
Easy steps set up and I quickly finished rather than answering a ton of questions.
I am 80 years old and have changed my mind. Can you prove to me the Federal Government is going to pay for this solar energy. I need to know. Please email me first and then I might consider your offer. Thanks. No calls, I am mostly deaf.
I do not like being forced to speak with someone on the phone. I choose when I communicate
A vendor will not occupy my time in that manner. As nd the customer is always right. If I want to talk with the vendor after they have sent me info via email
Or sms then I will call and tZlk to one on my time. I refuse to allow another to occupy my time in that manner and I hate that you force a person to do that to get the information I need about this. It can be done without the high pressure sales which is what that call is all about. Selling you stuff. Period e d of story.
When ya all figure this out then I'll raise my ratings. Until you quit imposing on me it stays a 1.
When we had our system installed there was a substantial tax credit to be had. Please check your records re. Our installation and advise whether or not we received such a credit -- if not PLEASE send us our voucher so we can apply it to our tax forms. *******750
Well, it's been an alright experience so far, but I ain't got escrow on the property I wish to purchase quite yet, so this survey is a bit early…. Let's process the paperwork and get me my payment journal receipt book and then I will extend a very grateful and highly in your favor my report on how great this process is, ok?
No comments - awaiting more info as we go along. Wemt thru previous similar
Process to learn what they has to offer and ended up with no substantial savings to go thru their plan of action, Hopefully this iteration wiil result in a
More encouraging situation.
Appears to be legitimate. Hopefully, all of it so far seems like its leading to a
Pleasant experience.
I am pleased solar is rite for me. I am looking forward to paying less per month, as well as doing my part to help our planet. Mother earth's the only one that sustains humans. I doubt Elon will take me to Mars. I haven't even met the man.
I don't know, I don't have anything coming to me from anyone, to save anything on my electricity bill, it still runs about $600.00 or more. I had solar put in my house approximately 1 1/2 years ago, but have no discounts, have never received anything about saving money on my bill, it's still very high, so no change at all?
I have solar., Put in approxmately 5 months ago, but have never received any incentives, $'s for doing so. Do I need to apply or how do I go about this?
The only thing is my home is in the trailer park, but that doesn't matter because my neighbor has one solar panel on a wooden pellet and it works fine. So all I need is a price of a little solar. Panel.
Why do I have to give all my personal information when I haven't decided to actually purchase it? I just wanted to compare my electric bill to the cost of a solar system. Having to give out my email and phone number is part of the reason we get 6-10 crank calls a day. I think that information should only be requested once I know some simple facts. I gave you my address so look it up on Google maps, look to see my roof, see which way my house faces, N, S, E, or W. And give me a ruff estimate of the cost.
I came across the site that asked me what my utilities bill was and because mine was so high it caught my eye. I entered my ZIP Code and and came to this page and here I am. I did not purchase anything yet.
We are prior owners of a home we had solar panels installed we drove by there last month and their whole roof was replaced, caused by the nails going through and caused tremendous Damage! Has the installation changed to prevent this reoccurring?
Very quick simple would be very thankful to acquire solar save so much and we are frugal
There's water issue on the Lot, Paid constantly until November 17,2024. Was informed my bill was over $300.+askied to pay partially, i was denied. After speaking to my other to consult Water Co. I was told i can make payments until all is paid off the Water will be return back on. Of which i it's quite a lot. They haven't send the a Technician to check where the leaking is coming from. I have not utilize any water From January, staying at my Sons home in the hospital from November 2024 return to rehab. From Rehab backed to thospital to rehab in the Hospital now in Rehab. All info can be confirmed