The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
I just answered the question about my home address and things
It wAs simple anx right to the point. Only took a few seconds. Stright to the point
One thing who is paying for this? If ifyou dont mind me asking.
Nothing in writing so does me no good as of right now to check it out. I don't want a bunch of phone calls
I chose a four because I think there is too many questions asked.
Ok thanks for the heads up and I'll see what happens
It seems okay, I am leery about getting a lot of phone calls.
Don't like putting in phone number. E-mail is good enough!
Got similar misleading offers from others but had to pay for the panels and BAtteries after first year of use
It's to believe it when you can save money on your bills today
I would like to find out if I qualify for low cost solar panels it was an easy page
Dont like to use e mail, therefore not checked often
I have been interested in solar energy for 20 years. I happy to see this has come so far.
You say free quote but you don't actually give one! We have to give our email address and phone number so we can be inundated with sale people trying to do a hard sale. You say FPL gives a big incentive but they don't. I spoke with them personally!
Hopefully it will help me with my power bill
Because it is app $390.0 every month and I can't afford it
I have no experience with this service. I am simply wanting information about this service for my daughter and family.
After which if they are interested in your service
In your service they will call.
Calls will not be answered because I am deaf, so you must email any quotes
Don't need a phone sales call. Need info.
This is just a lead generator, no real information provided
You keep sending me emails claiming there are bids/proposals for me... when I click on your link to see them I'm sent back to the input page to start over...
VERY ANNOYING AND COUNTER PRODUCTIVE
You sent me an email that there were 3 bids for me, and yet when I clicked on the link, it took me to the pre-qual process again... Bait and switch?
I haven't done much except for give input on my living area
I have had estimates of Solar Installment companys So dont refer any as I most likely have an estimate to install already
I tried before Panels before. It was way more expansive than we were able.