The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Very fast and straight forward. I withhold more indepth answers until I see more.
Click bait from a video. They just want your info for sales..
Not sure yet, not sure yet, not sure yet, not sure yet, not sure yet
Didn't know when i was done. I'm not sure of the name of my current supplier.
I don't want to receive a call and speak to anyone. I only want to see an estimate.
You gave me nothing at all. You collected my info to give to a salesperson. Zero value. None. Please stop your "business"
Not sure. Would like taking to a person. Thanks for being in contact.
No.has contact me with a perpetual yet
Would to.get this soon as soon as possible
Thank you
Too many emails and no information. I would like an estimate and references from your customers
Before this question is was a decent undertaking. Not as tedious as usual. But, you have now pushed past the point of being a bloody nuisance! (How's that for counting your minimum character requirement. You should have stopped when you were ahead.