The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Horrible experience. Site said my info was confidential and as soon as I finished my phone started ringing with sales calls and hasn't stopped. Don't say confidential if it's not true.
Ok muchas grasias que dios tebediga por favor muhas greasias ok
Porfavor telopido yo soy una persona sola me puede a yudar selopido pofavor
Don't want a bunch of calls. Send me the info and let me decide who and when to call for more info
I do not want a call! Ever! Don't call me, I'll call you if I am ready
Seems like Program requires me to pay? Thought it was free to install.
Think it would be the greatest asset for everyone. Using the sun's energy to have savings to our green on bucks.
We will see if this is legit. So many of these things are fake. Hopefully not this time
Very Very Happy@@@! So Far! Needed to get all of the house hold bills paid@!@@