The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Good and I hope it helps me I think it's going to be a good experience
Fast and easy. Able to get the information without having to worry about privacy.
Unsure of the whole New York
Incentive to go solar. Is it really a saving
Don't see where I am saving. $102 plus Ga Power?. Also 25 yrs lease. If I want to sell, it will be difficult
I need facts. Inflation is limiting my life style. Property taxes are enormous. Mortgages are huge.
You advertise an immediate quote. So just give a quote now and do not call to give a high powered sales pitch
Very fast and straight forward. I withhold more indepth answers until I see more.
Click bait from a video. They just want your info for sales..
Not sure yet, not sure yet, not sure yet, not sure yet, not sure yet
Didn't know when i was done. I'm not sure of the name of my current supplier.
I don't want to receive a call and speak to anyone. I only want to see an estimate.