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EnergyBillCruncherReviews 15,774

3.8
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EnergyBillCruncher Reviews Summary

The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews
Maine
1 review
0 helpful votes
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Unhappy
January 25, 2025

No one called me to give me information 207/670/5692

Date of experience: January 16, 2025
Maine
1 review
0 helpful votes
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I had solar panels installed about four months ago on my own will I still qualify I hope so please let me know

Date of experience: January 15, 2025
California
1 review
0 helpful votes
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I expected some sort of response
January 25, 2025

I expected some sort of response. There was none. I'm not prepared to do but in this fashion. I don't desire any contact from people associated with this site.

Date of experience: January 15, 2025
Texas
1 review
0 helpful votes
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There was no quote in the email
January 25, 2025

There was no quote in the email. The link in the email took my right back to the initial request page.

Date of experience: January 15, 2025
Florida
1 review
0 helpful votes
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Date of experience: January 14, 2025
Michigan
1 review
0 helpful votes
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Great
January 24, 2025

Great. Easy to use. Interested in solar for many years. Full sunlight here.

Date of experience: January 14, 2025
Georgia
1 review
0 helpful votes
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Fairly easy format to follow
January 24, 2025

Fairly easy format to follow. Waiting for follow-up information.

Date of experience: January 14, 2025
Maryland
1 review
0 helpful votes
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I don't want anyone calling me!
January 24, 2025

I don't want anyone calling me! Why can't you just give me the info and I'll call you?

Date of experience: January 14, 2025
Hawaii
3 reviews
0 helpful votes
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What is to asses?
January 24, 2025

What is to asses? We are only looking for INFORMATION! We have a general idea of what the program involves but more information would be useful.

Date of experience: January 14, 2025
Washington
1 review
0 helpful votes
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I have tried to check into this before, and it always ends up that I have to put out lots of $$ to maybe get refuds later. I can't afford it.

Date of experience: January 14, 2025
New York
1 review
0 helpful votes
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Was good to me to here about saving on my bill,because i have to work so hard to pay my bills

Date of experience: January 14, 2025
Mississippi
1 review
0 helpful votes
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We were having a great conversation ti.m we got disconnected

Date of experience: January 14, 2025
Oregon
1 review
0 helpful votes
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Your site works well
January 24, 2025

Your site works well. I'm trying to find out if my location qualifies.

Date of experience: January 14, 2025
Washington
1 review
0 helpful votes
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Not bad need to see savings what I could save a moth and total cost of solar

Date of experience: January 14, 2025
California
1 review
0 helpful votes
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I have not talked to anyone about the cost for putting in solar panels and going on solar.

Date of experience: January 14, 2025
Pennsylvania
1 review
0 helpful votes
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Tidak punya pengalaman untuk tenaga solardia yang menawarkan saya coba tanyakan

Date of experience: January 14, 2025
California
2 reviews
0 helpful votes
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Excellent!
January 24, 2025

Excellent! SUNRUN is a great company. Not trying to hide a thing. Great programs. Easy utilization of premium equipment with great Customer Support.

Date of experience: January 14, 2025
Georgia
1 review
0 helpful votes
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Confused about energy supplier
January 24, 2025

Confused about energy supplier. Don't know whether Duke, Inc. or Duke, LLC...

Date of experience: January 14, 2025
California
1 review
0 helpful votes
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Easy to use web browser and navigate through the browser. Thanks

Date of experience: January 14, 2025
Louisiana
1 review
0 helpful votes
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I have been Interesting in looking into the solar panels for several months. This just just gave me the incentive to do it

Date of experience: January 14, 2025