The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
I own a mobile home. If that is something you don't provide solar to then please don't call!
Misleading website. You're just a referral tool. Very disappointed.
I would like to see the quote online not wait for a call. I'll call the company if I like the quote.
Already had power shut off by Idaho Power, Have a 15 battery bank plus 1 solar panel and 1 wind turbine. Homemade
Curious about this and how the Government will give me the $30.000 Dollars for me to install Solar?
It is just data, and location and the name of the recommended Solar company it this area.
Not looking for solar I have them I need a good electric provider
Did not get advertised quote. They say in large print they won't contact you, but the fine print gives them the right to spam you. This us a scam.
Great idea to help people with the high bills and have no options to get any assistance
You appear as though you have professionally done this and i want that for me!
I been trying for over a year. Neighbors have on ther Garage and one his roof of home
No Phone call YET. Just a little bit interested in solar for now.
I do not appreciate being required to input my private contact information.
Your survey was excellent and very good straight to the point. The questions were very necessary and can't wait to hear about my quote.
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You said 2 minutes to a quote and we're well beyond that. Now it looks like I'm going to get 400 robocalls😡
To find out if it helps energy saving. We are elderly living on Social Security.
Simple and a topic I need to explore as I just put on a new roof. It cost over $ 60,000 and now I can't
Afford solar.
Straight forward and easy to navigate each step. I found that Union Electric is no longer an accurate selection; Union Electric is currently known as Ameren and was not listed as a selection. Why?
Yall did a fantastic when are you coming to get it started for me this will help me out