The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
I asked for a quote to install solar panels and don't get one just asking for address etc. information you surely musy already have. Cut to the chase. How much to instal solar panels?
I have repeatedly asked for the cost of installing solar panels with no response!
Done this several times they need to e mail or text me I don't answer unknown calls!
This is a misrepresentation. You say you will give me quotes and information but its just a lead service to generate sales calls..
Haven't given me any information yet. Looking forward to review.
It's costing me about 3,000 a month and it's getting hard to keep up
Hope! That I could lower my household expenses. As a widow I need to be oh so frugal.
I'm trying to understand this but so far I am understanding a little bit. But I would like for my electric bill to be lower then what I'm paying
THANK You Georgiana. King
Not enough information yet to make a judgement. The choice was random and chosen for me.
All was good
No mistakes were made here and they may send someone out soon to look things over and talk about what all needs to be done
All lies it go off credit and u should start with that instead of wasting people time
I need a battery backup for my solar panels! I got mine before backups was part of deal!
No. I do not wish to participate in unpaid reviews of products that do not directly correlate with my initial reason for participation, which was to see the "Savings".
It's been really good and I'm glad they don't asked old tips of question
Please fix a way so we homeowners of mobile homes can get the panels also we need it more that the people how live homes.
Interested in the solar energy savings I am spend to much on electricity.
Very easy, professional and pleasant to fill out the questions and answers
Quick and efficient! Thus far! Way to go energy bill cruncher!
Highly aggressive salesperson called repeatedly, insisted on coming to my home.
I regret having gotten involved with this whole thing. Please leave me aline!
I prefer text messages to my phone, I don't check my emails often
Quick at least
50 characters Ok here are 26 characters to make my message better