The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Seems ok so far and maybe workout for my home and place of residence.
Informative and was attached to an article about a federal savings and rebate program
Easy to follow messages. Have always wanted solar energy but not not afford it.
The questions was whether the government should have been allowed to take action against those who were involved with it
I don't want to talk to people I just want to quote. It's just too early to fight off salesman
My electric is outrageous so I'm hoping this will help me. They made it easy to qualify.
Good.I would like to know how much money this can save me annually.
Easy to complete and understand Not difficult at all wanted more information on your Services
Good was not hard at all there was no reason not to continue it seems like the best way to go
Sounds like this would help Electric in our other home that we own
Site is easy to navigate w/ anticipated savings to lower energy usage n save on budget.
Just wanted to see if my zip qualified. Now I am on installers' list...
A quick message about your experience so far
As requested on the popup
Need to know total cost before going further. That's all I have to say
Good potential suggested! Your responce will indicate if you are likely to make my follow-up worth while.
We will see how this works so stay tune and keep your fingers crossed
Ok I need assistance to help pay this high utility bill. Bill almost $200
I don't remember ever receiving any real information as to how this affects me and my billing.
You've gotta be kidding. I don't know anything about solar yet.
I was supposed to get a estimate but just got sent to some site