The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Very easy to understand and get the information I want to see
The site is very Easy to understand and follow to get the information I was after
So far, no big problems. It would be nice if I could just speak my issues!
Extremely easy to see if you qualifying for this low cost energy option.
To the point Ihave l have a tremendous energy bill way over the possible believe I do have some panels some things wrong
Still waiting for cost for complete solar installation on home c
I've just filled out everything. I'm interested to definitely cut my electric bill.
As far as your computer it is great. Not sure what to expect. I'll work for hard as I can
Answered all my questions which I appreciate so much - was worried about scams
I call me on the phone
Must text first and provide a phone number
Because of hoax and hacks I don't answer numbers I don't know, blank numbers (.)
Or blocked numbers
Lousy, have yet to be given a quote. Would like one by email, no calls
So far so good. All sounds too good to be true. How much rebate? What is the total out of pocket?
I'm someone that is looking into Solar. PG&E has been given so much from our Governor. Your advertisement of 30.000 is so big, just to get people that just want to lower their electricity bill to give you all their information first.
It fast and informative info about the company, the discount and service provided.
Their advertisement makes it look like they are the provider. They get your information and then they send your information to dozen dozens of companies who are now calling and reaching out to you. Beware.
I haven't heard anything bad about you guys so far I think that's a good 💯
So far very satisfied, will find out if switching to Solar is worth a project
I havent finished looking at this information and you're calling repeatedly I dont want to participate at this time stop the repetitive calls automated phone calls are illegal here in texas I dont want you calling me
Seems like a easy way to get a quote so far. But it's way too soon for anything else
It is great the government is going to help I don't know anything else
I don't know I just started please help me so I can get zero down
So far it is Ok.I have no idea how it works. My roof ls totally flat and it does not have any shade at all.I don't know if I have to do a new roof first. And no one on my block has done a solar roof yet. I am just curious to see if I can do it and to see it if it is worth the time and effort to walk to such unknown territory.Thank you.
I don't want to give any rating at this time till I can see what it will cost me first.