The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Nicest of the sun. Need power. Charge car no gas. Can you do it
I have not received any information yet,so I can not answer this question.
Ok so far takes too long for filling out form especially when you are not feeling well
Easy so far. Hope to discover more about this. At 75 years old I need all the help I can get.
N/A I have not talked to anyone so far and don't even know if they can install panels on a mobile home.
Whoever was running this ad
Very knowledgeable, professional.
No info given to me.info on phone. Pls email info or mail brochures to PO box 441, Berwick, ME. *******
Good information,and I will like to learn more about the program.
Good experience
I've moved to Portland from Washington County. I really like the area I've moved to in Portland. Quiet street, nice park right across the street from my house.
This is a great idea to get you some help. To get the best way to go for help.
The first 2 years were full of problems and not finished. Everything was done only as I complained of having to pay monthly for service that wasn't completed. Haven't heard from them but am still being charged.
How can I be expected to "rate my overall experience so far?" All I have experienced is completed the contact info.
I don't need a phone call, you disguise lead generation as estimates
Fine but would like to know what my cost will be be! And when will it happen?
Waiting to learn more to accommodate current solar direction
Haven't had one yet. Don't know why I have To Do all this To see what the price might be. A ball park answer
Same as other. Is nothing to said since is the first time I requested information
Looking for solar kit have one on the way from Amazon. It should be here feb 16 but it's not big enough.
Keeping this inquiry quick and simple is so appreciated! Hope I qualify.
I'll
It's good just don't want to learn at the end that because of my credit that I don't qualify even know they say after rebates that it's virtually freedðpop