The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
I livein afirst floor condo in a 3 story plus apartment complex that only has electric heating and the bills have been very large. I would like to reduce them. I have aHeat pump but wondered if there is any other options to reduce them.
Was good and easy to find out if I qualify thank for the help..
Just waiting for more information from you so I can make an evaluation
You answer their questions 1st.
Then make you type 50 character.
Great it pop up on my phone. And it less than what I pay now it more than $100.00.
Installation should be free. It was announced by the Governor I believe.
Complimentary, hope you know what your talking about. Thanks.
Excellent
Questions were simple, easy, and understandable to complete.
Fast and easy! That's why I rated this experience so high. Thank you!
It just asked for my residential status and how much I pay per month.
Trying to get get out of this terrible energy price hike this would be amazing
I would have liked to know if I qualified before calls. My time is limited!
Everything is certainly moving fast. I am really just looking for information at this time. If everything works for me then I will mive forward and have solar installed.
Very happy with this website!. Lots of knowledge to understand.
Not much there to really judge. Not much else to really say about it
The information sounds like I would be saving a lot of money because my house is fairly large and not well insulated
Why do I need a quote the govt says they will pay!
Such BS!
Wants too much to harass me no way would i give out phone number for numerous harassing calls