The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
I appreciate everything y'all could do for me. I just need help for everything. Tell you the truth in my life bill
Still reading info on & about the possibility of truth & if it's a venture I'm contemplating
Wait 4 more info and prices only by computer not in person make appointment
I'm a disabled veteran and I don't get very much money each month and I really need to cut my bill down
No opinion. On line survey. Just responding out of courtesy
I have done this several times. I don't get a call back, and there is no message left.
Help me get solar power for my home. Easy to find this site online.
I wanted an answer, yes or no, as the ad asked. I never wanted phone calls or emails.
Direct, no phone calls...which is great. Trying to get a quote.
Appears to be straight forward; let's hope it is "as imagined"
I don't need a bunch of sales pitch nonsense. If you can provide provide legitimate information relative to solar power installation cost and savings without a bunch of ridiculous sales nonsense, do so.
I am Indecisive because it hasn't done anything for me yet...
I am being set up for nothing but heavy marketing and I got zero information from giving up my personal information.
It's a bit confusing. We are paying up to $900.00 for electric a month!
Very nice respect and straight to the point.return back with the best answers.
Very professional and polite. The employees are well trained.no
Fair ez to apply and it was convenient to do so on the internet
Do Mobile Homes qualify? Is financing available? How long does install take?
Fast and very efficient for readers. Anxious to get the results.
I know it's late, but Xcel bills OVER $700/month are killing us! We can't buy food if Xcel is stealing our money!