The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
I am not sure. I was curious to see if I would qualify
Need lower bills.
Wait to hold my opinion as to see how the program works for my area.
I would like to talk to one of your representatives about future plans.
You know what you are doing and suggest ito customers what to do
Good, not enough time for more experience to be shared. I have nothing else to say
Great 👍the questions was easy. Hope I can get some help. Thank you.
Asking too much info up front. Don't need someone to "call" me yet. Please send info for review to *******@hotmail.com.
You were supposed to be telling if my zip code qualifies, not setting me up foe a phone sales pitch. I am serious about going solar. Please email info
I don't want my energy cost to cost me anything. I want it paid by whomever pays the San Diego ca programs
Interested. Waiting on final information to decide on this
Easy and to the point nothing unnecessary. It asked basic questions and was simple to reply so anyone would be able to fill this out.
This was supposed to be about solar the next thing I know you're trying to get me to buy more homeowners insurance I didn't get on here to buy homeowners insurance I was looking at the solar panel situation that's all I was interested in
Ok, kind, of, stupid, not, helpful, don't, tell,me any, thing.
Still awaiting a call from you the first call made an appointment but you canceled it so iam still awaiting a call from you it's
Good. I can't think of fifty characters to describe a good rating!
Was looking for a government program not dealers...
Just wanted to inquire I don't need phone calls. I do not need people calling me. I was just checking availability or qualifications.
I'm just hoping that I do qualify for the energy solar I have I have seen a lot of Representatives trying to sell the solar energy thing but it's so hard to trust and believe in hoping that they're not scammers I am on disability so I'm hoping that this is a true website thank you