The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
As long as you don't call me now or at 8:30 in the morning we'll be off to a good start. I don't think ll qualify even though it would certainly help me. I own a manufactured home and don't own the land.
Truly interested for house about to purchase, but don't care for instant reply in late evening
So far so good, I have been trying to get help for some time now
No calls until March please. Thank you. Looking for a late summer to early fall project.
I was told my home has to much shade as
The home is on a north slope below mid slope.
No calls at night - simple and quick questions & answers Hope for financial savings
Easy Fast Service. I need to reduce $500 electric bills I can apply that money towards other bills
I don't want a bunch of sales people calling me. I prefer an email, and not phone calls.
Kinda hard to understand what they are saying or trying to sell you
Very good light bills are so high can't hardly pay them anymore
It's absolutely fabulous. I can't wait to save on my power payment and live happily ever after.
It explained that my privacy is respected, so I will assume that my info will not be shared.
It was easy overall. And I have wanted to get solar panels, but hadn't been able to get a hold of the right people here work everything out
I get these all the time I fill one out then I get 20 move what's upp?
Your advertisement ask for a zip code to see if you Qualify. I have answered 5 or 6 more questions and still don't know.Not going to talk with anyone and wasting my time without knowing if I qualify
Great online promotion.I need my energy bill to come down more then what's the bill is now.
Why do I want to give my phone number? BS that I can't just see what I need to get solar that was advertised as giving me $30,000 to install. Misleading ad.
I'm simply answering questions….I haven't gotten anything to compare it to.
Purity easiey I just hope this is real trying to make my house property value go up and make my bills go down that's a beautiful thing I just hope this is real and that my phone isn't going to blow up every 5 minutes with market tellers trying to offer me deals for this and deals for that so please don't call my phone every 2 minutes.
Half way through but good service hopefully will help reduce my living cost