The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
No phone call at this time still waiting without call. Nope still waiting without a call
Easy to fill out form. Awaiting results and more information!
The gentleman that called very wonderful customer service because I'm an expert at it so I know and I'm very happy that I'm checking into this for my daughter and son-in-law because if they would want the solar which I can't understand why they wouldn't, but I'm doing this to see if they qualified and I was told that their area does for the free installation so I'm waiting to talk to you the next people that call and get information so I can pass that along and then we'll go from there but thank you all so much and this is where to happen and work out let's save them so much money and I would be ecstatic about the solar because I am all about helping to save this world right now especially with the devil that we have as leader of the Free World and all he wants to do is burn us down! Okay thank you all so much
Stilll to be determined if this will help or just be another web site with my info
Doesn't tell me if it is retroactive or not. I already have solar
Easy if it's a true benefit. I'm suspicious of providing information that may be sold to scammers
Promises of free cheap energy only to require huge investments up front.
Ok when I try it. If I qualify but I keep trying if I do not. When can I get an appointment
Easy to fill out questions, doesn't take much time, want to see results
So far so good we will see what happens then go from there by the way it shows up
Same as before. I really don't see what there is to evaluate. All I have done is filled out the forms.
Wish they would just email results instead of calling. Because they never stop calling once they get your phone number!
So far, you've required unnecessary information to continue. This is definitely a technique of spammers and info sellers and scammers. Legit businesses don't use $#*!ty tactics such as this.
Have not done enough yet to tell? I will keep answering questions!
This collected personal info, versus CHECKING to see if I qualify. You do not need my phone number or email to see if I qualify.
It was alright, I have had an interest in solar power for many years, though we weren't financially able to at the time.