The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
So far so good tax break sounds good to me. I think my house would be a good fit.
I was looking for a rough dollar range for roofing marterial and work. Found my budget was exceeding low and needed to be reworked. Finances will need to grow before moving forward.
Easy and it was clearly stated.it lets us know how our energy provider is trying to help us cut back on our usage.
Let's see if you can really save me money. I've tried this before and there are no incentives for me to use solar.
Quick and to the point. The questions are relevant to the topic.
Great really informative on the knowledge they gave thank you
It's good and hopefully this is worth my time to find out more.
I hate being asked for every personal detail just to investigate possible opportunities and the forced call is not ideal either. It's no a good time and I don't feel it's appropriate to force me to take calls just to satisfy my curiosity
A little info without a salesman would be nice. Forget I asked.
Sofar it has been good whay can i say i only gave you some information to start
I was looking for an answer, not to be told to expect calls from different service providers. Be upfront with your service.
Don't get anything! Just a bunch of sales people calling and texting! It's awful. What a scam
Okay to see if is really true that we can save money on our electric bill
We will see what you have to offer. You have a wonderful day
Thank you!
Ease of entry to the information and explanation of what the process is
Wouldn't give me my amount for how much I would be saving don't really like being railroaded into answering the questions and being told I would get my price in a email so you can call me to answer the question I had already answered grrrr
I need it I'm in need of a new roof and lowering my electrify bill
Too early to tell. No real interaction yet to compare with any others.