The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
You called but when I answered the phone, you hung up! Thank you for your time!
The questions were easy. No problem so far bc i do not know if I am eligible yet.
Haven't heard much about it yet so I don't know for sure yet..
I would like my bill to be lower if possible,I pay more than $200.00 dollars a month, I think that's too much.
Simple and easy daily explained
Like it as it is not going to cost for installation
Very informative, easy to understand. And very much needed under today's standards.
So far... I've answered a few questions and they have connected me with solar providers in my area, I HOPE! I don't want contact from these solar companies immediately, and I certainly don't want pressure to buy into some program until I've had time to really think through everything and have been given truthful & compre- hensive information.
Not bad so far. But now you are getting me irritated Now I am really irritated
Very good, glad to participate so far just waiting on results!
I wanted to get the rest of the story. I didn't realize I was going to be badgered by Call for energy.
No one can rate an overall experience so far when in fact Nothing has been received! What are you talking about?! /ss
I have solor and I pay for them and FPL every month and nothing is free, even if it says your panels are free there not. The only thing free is to sign your little be of money away.
If I qualify I want to set this up ASAP. So that I can get my bill down for the current and upcoming bills for this summer.
I expected info from the site. No calls or emails
Really I'm done
Electric and gas heating up at least 25% more. The windows could be more efficient.
I don't like giving out my phone number. I prefer email communications.