EnergyBillCruncher Reviews Summary
The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Reasonably clear guidance, although an alternative to direct telephone contact would have been preferable
I'm just getting tough with this whole virus situation I have
Not sure my fiscal status. I have more information to learn about.
I am just wondering if this for real, are some kind of a way to miss use a old man and his out of they home
So far so good,so easy. Hope all continues to go well, as expected.
I am the only one that lives in my house. Two months ago, my bill practically doubled! Why would it jump so much, living alone? This pass month, it went down, a small amount. I can't afford this much, being I'm a senior on Social Security.
Don't know much about the cost of solar panels, am interested to know more about your program
Too many hoops to jump through
Too many hoops to jump through
Good and would like to see if this is something that would work on our house so will see if it does would love to save
Money on electric bill using solar power with a free install
I do NOT want to be phone-bombed by salespeople. I gave my email, and I would greatly appreciate being contacted that way.
The first thing any provider should do - before contacting me - is do a Google map search to look at my roof and see if my roof is compatible with solar panels. I was told in the past that they are not.
You conned me into giving personal information when you just promised a simple answer. This is a nasty form of spam
My last bill I paid was $862.
I received another bill for $525
This is unsastinable. Is there any report damage
Answered all questions regarding qualifications entered information and waiting for a return call.
This company told me I had to pay some outrageous fee for putting solar on my house
Good easy application form good information waiting for price
I don't want people calling me this is a scam not interested in your crap
Just waiting for survey questions appear so that I can finish the questions
All good so far
Looking for more info and costs
Does it make sense for me.
OK. If you call, please wait until after 9:00 am. What is likely to be installation cost and savings? I don't recollect my home's "footprint".
Is there usually a home-insurance increase due to the upgrade?
Just fine. It would be nice to get feedback on my "status" so I can make decisions that serve to maintain a healthy environment. I've been told I have too much shade to make good use of solar panels. Confirmation of that would be good.
Perfect, exciting! Thanks you for the information! Look forward to energy bills being lowered for old folk!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members