The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Is Mobile home possible no mention I have another 14 years on mortgage
I am just looking around. I came across an article about a free 30,000 panel system. I live right smack in of the eastern winds in portland. Please have a good day.
Easy to navigate through the system. Very helpful information
It's user friendly, just purchased my home. I'm trying not to pay more than I have to.
I didn't want a call back. Just the information. The calling take too much time.
I need an opportunity on the forms to give more information such as...this is a condo of mostly seniors. The dramatically increased electric rates are testing most of the residents. The rates demand that their assessments will be raised significantly and many cannot afford it.
The offer stated that Florida had benefits for certain areas of Florida and I needed to fill out a form that said I would notified with my eligibility and if yes then I would receive a quote to my email. It also said that a contact would be calling but surely I expected to be an opportunity to go through the quote. I never received a quote but had continual sales calls asking to set up a time to my house and asking so many questions Im thinking is to identify any issues with being paid if I hired them. This is a sales app to collect names and give to companies for cold calling.
Very easy to answer questions and glad to be able to save some money
Program seems interesting. Need more information on how it works.
What experience, I just entered generic information and will probably get a bunch of phone calls. I hope to receive written responses, not a bunch of phone calls.
Questionable. I have had solar hot water for years but my hot water heater became too large because only four instead of ten.
I need to see the results. I hope this is more that a bate and switch
Don't have any yet. Want to learn about costs and placement.
If this work I will be a happy person.
This program is a safe experiment.
So so? And not impressed at this time since I don't know a any thing about you.
Not good… I was inquiring about discounts and rebates not for you to set me up with sales people!
Just need help with my electric bill too high so I hope you could help