The company's reputation is mixed, with positive sentiments highlighting the potential benefits of solar energy and a generally knowledgeable staff. Customers appreciate the concept of solar solutions, especially in light of rising utility costs. However, significant concerns arise regarding the customer service approach, particularly around communication, transparency, and responsiveness. Many reviews express frustration with the initial qualification process, perceived delays in service, and inadequate support for specific living situations, such as those in trailer parks or condos. Overall, while there is optimism about solar energy, the company needs to enhance its customer engagement and clarify its processes to improve satisfaction.
This summary is generated by AI, based on text from customer reviews
Was way too high for more than three years after graft showed out usages going lower each month than the year before for about three straight years. Their finally dropped it a little 2 months ago.
To many questions and you are trying to sell me stuff I don't want and am not Interested
2
Required too much information. I don't want to receive a phone call. I just wanted to see if I was in a zip code that qualified. Now I can't go back and ask not to be called.
I only hit a few buttons so far. How can I give a review yet? I trying to learn what this entails
I didn't want to be contacted but your website gave no way to avoid it
Quick and simple experience so far. I pray that it will come to fruition.
Personal information like name, phone # not needed. 50 characters? Why?
Good so far but have more to review. Will wait to see how it comes out at the end.
Struggling to pay bills. Everybody's bills are extreme and losing what they have to make ends met.
So far so good Can't tell you what the site's light.I aint been on it yet.I'm just trying to get started.So it'll be kind of unfair to you
Good so far need help my bill is to high for me to pay each month
So far so good. Just like to know what this is going to cost in the end.
Would like to see what they look like. I have the perfect situation for solar.
I never had any experience with them, so I can't have to much opinion about this
I just started. It would require me more time before I can give a better rating.
No stars bc I don't like to be scammed for my money or information. Next I'm gonna be getting calls and emails that I don't want when all I wanted was to save money.
Not much to say. I don't see any difference that is if you did anything. I just can't say anything about it...I haven't been using you to pay my bill.
Takes you straight to chat to see if your approved in minutes you know the decision