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How would you rate Enence?
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Alabama
1 review
0 helpful votes
Follow Grant S.
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A practical translator and at the same time, efficient in its translations. Happy that it works as advertised.

Date of experience: June 14, 2022
Germany
1 review
0 helpful votes
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Works efficiently!
May 26, 2022

This Enence device pairs with your phone and quickly allows you to translate and communicate foreign languages. Easy to operate and set up. Works efficiently!

Date of experience: May 25, 2022
Norway
1 review
0 helpful votes
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Intuitive device
September 26, 2022

This Enence translator device recognizes the spoken words very quickly and the desired translation is delivered promptly and this device is surely intuitive. I am happy with this product.

Date of experience: September 26, 2022
Virginia
1 review
0 helpful votes
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A translator that bears all the basic features I need. I tried it and I am glad with its efficiency in translating my statements. I am satisfied with Enence, I love and I recommend this!

Date of experience: June 9, 2022
Spain
0 reviews
0 helpful votes
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Nice product
June 27, 2022

Nice product! This Enence actually works and works extremely well, unlike some of the cheaper models and the knockoffs that I've tried before. Thank you!

Date of experience: June 27, 2022
France
1 review
0 helpful votes
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Enence works great
May 12, 2022

I am quite satisfied with the translations and ease of use. I've been using it for a week now. It's very accurate and really works great.

Date of experience: May 12, 2022
Canada
1 review
1 helpful vote
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SCAMMER COMPANY
February 8, 2024

I reside in Southern Ontario and I ordered 2 Enence translators and 2 hours later I realized that it did not translate the language I wanted it for so I cancelled the order which was confirmed by Enence. 24-hours later the company shipped the product even though the order was cancelled. It arrived at the delivery company in Mississauga, Ontario, about 10 days later but Enence failed to issue a 'Stop Delivery' order and it was delivered to my residence. To return the item, they requested that it be sent to Lithuania at a cost equivalent to the price of the unit. But, it is not returned to the Enence company in Lithuania, it's returned to a distribution company in Lithuania that also has a distribution centre in Kitchener, Ontario. I returned the package unopened to the local shipping company in Mississauga, Ontario, and now they want me to pay the local shipping company to return the package back to my residence and then I have to pay to ship it to Lithuania. This is a scam company. They ship cancelled orders intentionally and make it costly to return the items and then they can claim high sales in their marketing and advertising because nobody will return the product to Lithuania. The order was cancelled within 2 hours after it was placed and they want me to pay for their blatant error. I'm out of pocket almost $200 and the translator is with their shipping company in Mississauga. They advertise that the Enence translator is the 'best translator on the market'. Don't deal with this company. This company has a F-rating with the Better Business Bureau (BBB)

Date of experience: February 8, 2024
Germany
2 reviews
0 helpful votes
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Strongly suggested
March 2, 2023

I've seen firsthand how effective this translator is. Simple to use with little to no hassle. Strongly suggested!

Date of experience: March 1, 2023
Australia
1 review
0 helpful votes
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Package arrived safely and was wrapped securely. Great quality. Shipment was fast. Better communication thru this translator. Thanks.

Date of experience: March 22, 2022
Germany
1 review
0 helpful votes
Follow Pink M.
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I like how Enence works. It performs well as advertised. I liked the quick response when converting from one language to another. Great buy!

Date of experience: May 26, 2022
California
1 review
0 helpful votes
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Very well
May 11, 2022

Got it sooner than expected. Enence is useful and it served its purpose very well. No problem encountered, all smooth, thanks!

Date of experience: May 10, 2022
New Zealand
1 review
0 helpful votes
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Just as I need
July 13, 2022

Enence has clear translations, easy to operate, and handy. These features are all I need in a translator. Practical and simple.

Date of experience: July 11, 2022
Austria
1 review
0 helpful votes
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This device works very good! I Had a small problem at the beginning but it was my fault. Tech support was very quick and helpful. Thank you, Enence!

Date of experience: May 29, 2022
Canada
1 review
1 helpful vote
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This translator is a huge scam! When I ordered the product online, I did not purchase insurance, but I was charged for insurance. You need to use your phone with the translator. The volume is ridiculously low that it's very difficult to hear in a quiet room, so on a busy street or anywhere with any noise, it's impossible to hear. Google translate is free, you can use directly on your phone, you can save phrases - AND it's one device. You can also take a photo of text to translate. I'm a little embarrassed I got scammed, because I'm usually a savvy smart shopper, but the advertisements and a lot of the reviews were great, so I'm writing this review to warn others not to purchase.

The worst part is when I immediately realized the volume was way too low, I started the process of returning. They advertise a 30 day return, but that's a scam too! I had an online chat with customer service and I was told I could not return a translator that was opened and used! I'm unsure if they will reimburse the insurance they added, which I did not purchase. One would have to open the box and try the product to then immediately find out it's crap, to then return it…. I finally was told that I can return the translator, but there was a series of ridiculous, long-winded steps listed on their return form, with unreasonable warnings of not being reimbursed if not followed. The one last step that was needed was a tracking number I had to add on another form online, once I sent the return package. The return is in Lithuania and sending it from Canada with a tracking number would have cost more than the actual product, so I gave up and lost my money. I'm still trying to at least get my money back for the insurance charge.

Date of experience: December 30, 2023
Australia
1 review
0 helpful votes
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Enence
April 14, 2022

Shipped and on my doorstep in Australia within 10 days. Easy to use and understand. Just what I needed for work. Works just fine for me. Thanks.

Date of experience: April 14, 2022
Thailand
1 review
0 helpful votes
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Effective translator
March 22, 2022

Quality is great and what I like most is the design. It is simple yet elegant. Functions well when I used, easy to use.

Date of experience: March 22, 2022
Netherlands
1 review
0 helpful votes
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The device has not been used for a while and now it keeps updating. If this is not resolved, this device will be a waste of money.

Date of experience: November 22, 2023
GB
1 review
0 helpful votes
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Competent translator
March 22, 2022

It's one of the user-friendly translators there is in the market. I recommend this. So basic yet so efficient.

Date of experience: March 22, 2022
Canada
2 reviews
0 helpful votes
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Never fails
March 29, 2022

I have tried using it and I must say that quality is absolutely great. It is accurate in its translation. Never failed me.

Date of experience: March 29, 2022
California
2 reviews
0 helpful votes
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Good buy
March 22, 2022

Got it within the specified time of delivery. Item was well-packed. I used the translator when I was in Spain. Big help, happy with the product.

Date of experience: March 22, 2022

Overview

Enence has a rating of 3 stars from 180 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Enence most frequently mention customer service and return label. Enence ranks 7th among Service Marketplace sites.

service
145
value
133
shipping
104
returns
69
quality
144