We purchased a cover in November. By January it had already ripped. We'll be requesting a replacement or refund.
Fits pretty good, is strong, but could use at least 3 more tie downs, getting bags, had to resort to strong spring clamps and bungee cords
Thank you for your review. If you need any assistance with your order or product please do not hesitate to contact us at customerservice@empirecovers.com.
Very pleased with the fit and quality of my furniture covers. I especially like the built-in security buckles.
Thank you for your good review! If you need any assistance with your order or product please do not hesitate to contact us at customerservice@empirecovers.com.
Everything was easy to do on ordering the cover. Now we'll see how the return process works.
Thank you for your review. If you need any assistance with your order or product please do not hesitate to contact us at customerservice@empirecovers.com.
These things are great. We gor asome for our patio and they kjeep the cushins dry and hte chairs are in great shape i couldn't be happier with the quality.
If your in the market for a cover, do yourself a favor and contact this company. You will not regret it. I'm a happy customer here in New York.
The only thing I would like to see improved is it needs to be a little bit thicker and not taring so easily in the summer months
Thank you for your good review! If you need any assistance with your order or product please do not hesitate to contact us at customerservice@empirecovers.com.
No hole for antennae. Had to cut one and put on a grommet. Otherwise fit well. Hopefully it lasts for a long time.
Thank you for your review! If you need any assistance with your order or product please do not hesitate to contact us at customerservice@empirecovers.com.
Cover was adequate for my boat. Your rep was very helpful. Discussed options and I opted to return and requested a refund.
Thank you for your good review! If you need any assistance with your order or product please do not hesitate to contact us at customerservice@empirecovers.com.
Easy online order process. Item arrived when expected and works just as described. Fits good and easy install. Will use company again.
Thank you for your good review! All our covers come with a warranty if there is an issue. If you need any assistance with your order or product please do not hesitate to contact us at customerservice@empirecovers.com.
This is by far the best boat cover on the market! Fully coverts my Keywest 239 hardtop and engine. I love it.
Thank you for your good review! If you need any assistance with your order or product please do not hesitate to contact us at customerservice@empirecovers.com.
I had one of these covers, the 5L, on my truck 9 out of 12 months a year, for 3 years. The first time I removed the cover, I noticed a lot of "buffing" on the corners of the mirrors, which were folded in, and on all of the corners of the roof and hood. OUCH this is a black Harley Davidson truck so very expensive paint! I began putting soft blankets on all the corners and that stopped the rub. After 3 years, the cover was ragged and torn, and no longer doing it's job. I ordered a replacement (twice) and the first one came for a regular cab pickup. No way was it fitting, but I figured I mistakenly ordered the wrong product so I went ahead and paid for another cover. It also is not long enough, and when I called, they said I ordered for a regular cab AGAIN. Now I may not be the sharpest knife in the drawer, but even I can read a picture! You are given the choice of bed length and cab style in picture form. This time, I am exchanging the cover, and the customer service rep placed the order. Let's see if it fits when it gets here. (I am 99.9% positive that I did not order the wrong cover TWICE and the rep made me feel pretty stupid, so that is a big reason for the low rating). I actually like the way the cover protects the truck from the weather, just not near soft enough with the "fleece" lining. If you buy one, do yourself a favor, and use soft blankets on the corners to prevent ruining the paint. The fleece just doesn't protect when the wind is high. The truck did stay clean, dry, and undamaged by the desert sun... so it worked good in that regard. Just no way it is going to last the 7 years they say it will last. 3 years was really stretching its usefulness.
Great material, excellent fit fast shipping we have not had it in the weather yet so cannot review the durability yet
Thank you for your good review! If you need any assistance with your order or product please do not hesitate to contact us at customerservice@empirecovers.com.
Perfect fit for boat and easy install of cover. Cost was not bad either. Have had several rainstorms here and boat is covered and protected.
Thank you for your good review! If you need any assistance with your order or product please do not hesitate to contact us at customerservice@empirecovers.com.
Fits extremely well allowing the original cover to be installed without removing the top.
Thank you for your good review! If you need any assistance with your order or product please do not hesitate to contact us at customerservice@empirecovers.com.
Ordered for my 4 door Jeep, I'm a strong woman no way to easily put on... Cost $91 and $57 to return in their box... Cost me to much to return
Like the straps that came with it. Heavier than most covers i had in the past, for the same money. Thank you Empire for the Budge cover.
Thank you for your good review! If you need any assistance with your order or product please do not hesitate to contact us at customerservice@empirecovers.com.
Really happy with my purchase. The cover has held up great and my mustang has never looked better. Thanks
Great value and great service. Highly recommend. This will keep my boat safe in and out of the water.
Thank you for your good review! If you need any assistance with your order or product please do not hesitate to contact us at customerservice@empirecovers.com.
I just received my small round chair and patio furniture cover (76'x30') and it's great! Great fit, super quality and quick delivery! Thanks!
Answer: Hello David, Thank you for contacting us. If your wife's car is not on our website's year/make/model selector, she can always shop for her cover by dimensions. This would require a measuring tape length measurement, bumper to bumper. You can find a cover by dimension by following this link: https://www.empirecovers.com/selectbysize.aspx. As always, please feel free to contact our Customer Service center at 1-888-872-6855 or via LiveChat on our webiste: www.empirecovers.com Thank you, Yvonne H. - Customer Service Supervisor
Answer: In order to proceed we would need to make sure that the correct cover was sent out. Please contact us at customerservice@empirecovers.com or call us at 888-872-6855 to verify the item number and proceed with return details to correct the fitment issue.
Answer: Sorry for the late response, Joe. Budge Covers is the parent company of Empire Covers. All covers are warrantied by Budge. Our Customer Service Department is available by phone or LiveChat to answer any further questions you may have. We can be reached at 1-888-872-6855 or Empirecovers.com and click on the Chat icon at the top right of the screen. Hope to hear from you soon! Take care and Happy Holidays! -Yvonne R. Customer Service Supervisor
Answer: Here is a link to review our return policy: https://www.empirecovers.com/returnpolicy.aspx
Answer: Hello Brian, Thank you for contacting us. Being as though you have a modified/custom bike, I would recommend that you find a motorcycle cover based on the dimensions of your bike. We have a helpful link on our website that guides you on how to measure for a motorcycle cover. I would invite you to visit our website at https://www.empirecovers.com/motorcycle-covers.aspx. If you should have any further questions, please feel free to contact us either by phone at 1-888-872-6855 (M-F 8:30am-8:00pm ET) or via LiveChat on our website. Thank you, Yvonne H. - Customer Service Supervisor
Answer: Hello Sandy, Thank you for contacting us. Our covers are crafted/sewn in the USA. Kind regards, Yvonne H. -Customer Service Supervisor
Answer: If you decide to mount the bimini on the sides of your boat as opposed to the top, those black disks should be used.
Answer: Hi David: Here is a link to review our truck covers for the year, make & model of your truck: https://www.empirecovers.com/truck-covers/dodge/ram-3500-dually/2018/standard-bed-(up-to-8)/crew-cab/with-cap The covers are listed from heavier duty at the top to lighter duty towards the bottom.
Answer: Hi David, it looks as though we received a duplicate of your question. We've answered to the previous, duplicate question. Let us know if you should have any further questions. Happy trails!
Empire Covers has a rating of 3.5 stars from 245 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Empire Covers most frequently mention customer service, good quality and patio furniture. Empire Covers ranks 26th among Auto Accessories sites.
Thank you for writing a review. I see that you reached out yesterday after we had closed. We will be contacting you today to assist you with a warranty.