Here’s what buyers have asked with answers from Empire Covers staff and previous consumers.
10
questions answered
0%
answered within 1 day
Answer:
Hello David,
Thank you for contacting us. If your wife's car is not on our website's year/make/model selector, she can always shop for her cover by dimensions. This would require a measuring tape length measurement, bumper to bumper. You can find a cover by dimension by following this link: https://www.empirecovers.com/selectbysize.aspx. As always, please feel free to contact our Customer Service center at 1-888-872-6855 or via LiveChat on our webiste: www.empirecovers.com
Thank you,
Yvonne H. - Customer Service Supervisor
By Customer S., over a year old
Answer:
In order to proceed we would need to make sure that the correct cover was sent out. Please contact us at customerservice@empirecovers.com or call us at 888-872-6855 to verify the item number and proceed with return details to correct the fitment issue.
By Customer S., over a year old
Answer:
Sorry for the late response, Joe. Budge Covers is the parent company of Empire Covers. All covers are warrantied by Budge. Our Customer Service Department is available by phone or LiveChat to answer any further questions you may have. We can be reached at 1-888-872-6855 or Empirecovers.com and click on the Chat icon at the top right of the screen. Hope to hear from you soon! Take care and Happy Holidays!
-Yvonne R.
Customer Service Supervisor
By Customer S., over a year old
Answer:
Here is a link to review our return policy: https://www.empirecovers.com/returnpolicy.aspx
By Customer S., over a year old
Answer:
Hello Brian,
Thank you for contacting us. Being as though you have a modified/custom bike, I would recommend that you find a motorcycle cover based on the dimensions of your bike. We have a helpful link on our website that guides you on how to measure for a motorcycle cover. I would invite you to visit our website at https://www.empirecovers.com/motorcycle-covers.aspx. If you should have any further questions, please feel free to contact us either by phone at 1-888-872-6855 (M-F 8:30am-8:00pm ET) or via LiveChat on our website.
Thank you,
Yvonne H. - Customer Service Supervisor
By Customer S., over a year old
Question:
Are they made in the USA?
Answer:
Hello Sandy,
Thank you for contacting us. Our covers are crafted/sewn in the USA.
Kind regards,
Yvonne H. -Customer Service Supervisor
By Customer S., over a year old
Answer:
If you decide to mount the bimini on the sides of your boat as opposed to the top, those black disks should be used.
By Customer S., over a year old
Answer:
Hi David: Here is a link to review our truck covers for the year, make & model of your truck: https://www.empirecovers.com/truck-covers/dodge/ram-3500-dually/2018/standard-bed-(up-to-8)/crew-cab/with-cap
The covers are listed from heavier duty at the top to lighter duty towards the bottom.
By Customer S., over a year old
Answer:
Hi David, it looks as though we received a duplicate of your question. We've answered to the previous, duplicate question. Let us know if you should have any further questions. Happy trails!
By Customer S., over a year old
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