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eManual Online

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Florida
15 reviews
59 helpful votes
Follow M K.
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Manual advertised is photos of third party publication, "NOT" factory, very unclear photos. Same manual advertised can be purchased online for half the cost. I sent a request to support... Never received a response. Do not recommend..

Date of experience: August 14, 2019
Jonathan T. eManual Online Rep
over a year old

Hi,

We are extremely sorry for the experience.

Do you have an Order ID and/or Ticket ID? I will look into this ASAP.

Jon

Customer Relations@ eManualOnline

New York
4 reviews
0 helpful votes
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Best manual
June 1, 2021

I try to search some manuals from local stores but they were charging a lot of money so I decided to find on internet and I found a emanualonline. The site was great and very helpful. It made my way easier and helpful in many ways now I am able to do whatever I feel like with my vehicle and it's really informative manual.

Date of experience: May 30, 2021
Jonathan T. eManual Online Rep
over a year old

Hi Christine - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing you again soon.

Jon
Customer Relations@ eManualOnline

Colorado
2 reviews
0 helpful votes
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Smooth
March 24, 2021

I bought this manual because I had run out of options to find an Alfa Romeo Spider electrical system diagram. I was pleased to see that it does indeed include the diagram. Money well spent for me. I did not really read the rest of the manual in detail until now but based on just paging through it, it seems to be very complete.

Date of experience: March 23, 2021
Jonathan T. eManual Online Rep
over a year old

Hi Ashley - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Washington
2 reviews
1 helpful vote
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Terrific
February 12, 2021

This ebook is the repair guide to get if you have no clue. Unfortunately for me, I knew many things already in this ebook but nevertheless this guide still offered me better clarifications on certain aspects. Usually, when a manual is short then I anticipate that it doesn't offer the purpose I bought it for, I would not rate 5 stars but this book is just too well put together and articulate for anything less than 5 stars.

Date of experience: February 10, 2021
Jonathan T. eManual Online Rep
over a year old

Hi Rogg - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

India
1 review
0 helpful votes
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5 out 5!
November 4, 2020

I've had an excellent shopping experience, I can't complain. The support was perfect and responses were done in a timely manner, a very helpful team. I managed so many repairs on my Alfa Romeo and I have got to say that the manual was a perfect guide through every part of it. Excellent & detailed manual with clear to view diagrams.

Date of experience: November 4, 2020
Jonathan T. eManual Online Rep
over a year old

Hi Tim - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

California
1 review
0 helpful votes
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Issue resolved quickly
September 18, 2021

The best part of buying manuals from eManualOnline is the ease of business. The manuals are no doubt good in itself but the overall transaction is really smooth. However I had an issue once as my payment got stuck but the support team was quick enough to resolve it for me. Thanks!

Date of experience: September 18, 2021
Jonathan T. eManual Online Rep
over a year old

Hi Joyce - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing you again soon.

Jon
Customer Relations@ eManualOnline

Illinois
2 reviews
0 helpful votes
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"I just downloaded this Corvette manual and I can't put it down. I'm not mechanical but I have a little more confidence after reading and seeing the illustrations that show the ""how to's"" and have part numbers labeled if I need to order. Nicely done!"

Date of experience: August 11, 2021
Jonathan T. eManual Online Rep
over a year old

Hi Kevin - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing you again soon.

Jon
Customer Relations@ eManualOnline

Washington
1 review
0 helpful votes
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Great one
May 22, 2021

Great place to start when working on your Harley Davidson. Better to know the correct way to do the repairs then do it several times before you get it done correctly. I would have given 5 stars but it is too general in so many areas. But still better than most repair manuals out there in the market.

Date of experience: May 22, 2021
Jonathan T. eManual Online Rep
over a year old

Hi Criss - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing you again soon.

Jon
Customer Relations@ eManualOnline

GB
1 review
0 helpful votes
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Good eBook
January 20, 2021

As someone who loves cars but struggles with repair (despite growing up a mechanic's daughter) here's my take on this eManualonline ebook. If you read this manual, you can repair your car and save a lot of money and learn to do lots of stuff.

Date of experience: January 18, 2021
Jonathan T. eManual Online Rep
over a year old

Hi Emma - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Bangladesh
4 reviews
2 helpful votes
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Saved money
December 1, 2020

Saved so much money ordering the manual from you guys. I did numerous repairs and fixing procedures with the guidance of the manual. Good quality product with excellent service from start to finish, I sometimes wonder after reading some of these negative reviews if they even asked for help or even tried any of the options provided, because it seems like they have not, hard for me to follow some of the negative reviews on this site sorry to say.

Date of experience: December 1, 2020
Jonathan T. eManual Online Rep
over a year old

Hi Cecil - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Austria
1 review
0 helpful votes
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Great help for DIY
January 27, 2023

I wanted to fine tune my HD Touring. It was running fine but I just wanted to give it a through overhaul. After some initial research I found this manual. It has mixed reviews but I decided to go through and bought it. There were no issues in placing order and as advertised by website got download link instantly. Manual is a good resource for DIY and maintenance. I hadn't carried out any major repairs yet but so far manual looks good to me.

Date of experience: January 26, 2023
Jonathan T. eManual Online Rep
over a year old

Hi Anton - Thanks for sharing your experience. That's great to hear! We're pleased the manual has helped you. Please continue enjoying your manual, and we look forward to seeing you again soon.

Jon
Customer Relations@ eManualOnline

New Jersey
2 reviews
0 helpful votes
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Very good service
November 26, 2020

I ordered a manual and my engine type was not included. So I sent an email and got a quick response and they sent another manual. I am very happy with how quickly I received assistance by an online merchant, never have I received this sort of service. Will order more times if I need a manual and the best tip I can provide is ask questions and the guys from this site will give you attention and proper service, not like the sites who never return your call or emails both.

Date of experience: November 26, 2020
Jonathan T. eManual Online Rep
over a year old

HI Liyana - Thanks for sharing your experience. That's great to hear! We're really pleased our customer care quickly attended you to help. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Missouri
1 review
5 helpful votes
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Jon,
In regards to the Sitejabber review. I have been round and round with this issue and still no refund. On Ticket ID: DPR-143-*******. It would be nice if you used a legitimate email address to respond to. Since giving a ticket ID I have had no response, figures! I responded to a Jon in original reply, did not know you had several Jon's in your Customer Relations messaging.
Thanks

Date of experience: September 21, 2020
Jonathan T. eManual Online Rep
over a year old

Second time - do you have an Order ID and Ticket ID? We have too many Jon's to track your order down...


Files not compatible with my 2006 Volvo XC90 then does the locking up to not working. Total waste of time and customer service does the making excuses of it being my fault and won't refund. A total waste of money. I am very frustrated over this and I was hoping on being on the right side of this. Since giving a ticket ID I have had no response, figures! I responded to a Jon in original reply, did not know you had several Jon's in your Customer Relations messaging. It would be nice if you used a legitimate email address to respond to.
Thanks

Date of experience: September 2, 2020
District of Columbia
1 review
0 helpful votes
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Perfect for Subaru
February 16, 2021

I opened the eManualOnline service manual and on the very first page, I learned something just that quickly. The pictures are well-drawn and the verbiage is very understandable and it really breaks things down. I feel this ebook is more for beginners like myself and will help me in my new position as an Auto Claims Adjuster and help me obtain my estimator/appraiser certification. Overall, I'm pleased with it and look forward to what I will learn from it.

Date of experience: February 14, 2021
Jonathan T. eManual Online Rep
over a year old

Hi Jude - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Georgia
1 review
1 helpful vote
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Amazing quality
March 19, 2021

I've been flying for 56 years and have owned 10 different airplanes, and still found the information in this ebook fascinating and valuable. I just sold a 1972 Cessna 340 and encouraged the buyer (his first airplane) to get a copy of this ebook. He did and agrees with me that it's hard to put down. I also sent a copy to one of my best friends - a retired American Airlines captain who has owned his Cessna for nearly 50 years.

Date of experience: March 19, 2021
Jonathan T. eManual Online Rep
over a year old

Hi Trello - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Belgium
1 review
1 helpful vote
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Great gift for the Starters
September 22, 2022

I bought this manual for my Son as a gift. He loves it. It's very informative. Only negative point is that it covers many years of the Rancher, so you need to make sure you are looking at information for the correct year. Other than that, its a very good guide.

Date of experience: September 21, 2022
Jonathan T. eManual Online Rep
over a year old

Hi Norris - Thanks for sharing your experience. That's great to hear! We're pleased the manual has helped you. Please continue enjoying your manual; we look forward to seeing you again soon.

Jon
Customer Relations@ eManualOnline

GB
4 reviews
2 helpful votes
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Very precise!
March 21, 2021

The first few chapters alone are worth a few bucks... thinking specifically of the chapter about monthly maintenance made easy, checking your battery and motor, and other basic wear and tear. Will you save you a fortune in the long run, plus it's just nice to know those sorts of things.

Date of experience: March 21, 2021
Jonathan T. eManual Online Rep
over a year old

Hi Sean - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

GB
1 review
0 helpful votes
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This workshop manual is just what I needed it covers every nut and bolt of my motor cycle, very comprehensive. I found the eManualOnline website excellent too and appreciated the fast and helpful support from the service team. I recommend eManualOnline to other enthusiasts, it's the only one you'll ever need.

Date of experience: April 19, 2018
New Zealand
1 review
1 helpful vote
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Budget friendly manual
October 31, 2023

I am more into riding kind of a guy but budget constraint also revealed my inner mechanic. Thanks to this manual which helped me start with basic stuff such as topping the brake fluid and replacing the brake pads. Yeahh I know its basic stuff, but hey I am motivating myself.

Date of experience: October 30, 2023
Jonathan T. eManual Online Rep
over a year old

Hi Brent - Thanks for sharing your experience. That's great to hear! We're pleased the manual has helped you. Please continue enjoying your manual, and we look forward to seeing you again soon.

Jon
Customer Relations@ eManualOnline

Australia
1 review
0 helpful votes
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For beginners like myself this is a very valuable resource. There are no unnecessary or generic information, only stuff that is useful for DIYers is present in it. A bit pricey but as they say quality comes at a premium.so in the end I'm fully satisfied with my purchase.Highly useful for owners like me.

Date of experience: January 11, 2023
Jonathan T. eManual Online Rep
over a year old

Hi Barney - Thanks for sharing your experience. That's great to hear! We're pleased the manual has helped you. Please continue enjoying your manual, and we look forward to seeing you again soon.

Jon
Customer Relations@ eManualOnline

Overview

eManual Online has a rating of 2.7 stars from 651 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eManual Online most frequently mention virtual machine and ova file. eManual Online ranks 4068th among Education sites.

service
285
value
287
shipping
6
returns
256
quality
283
This company responds to reviews on average within 1 day