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eManual Online

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Canada
1 review
0 helpful votes
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Mac users buy a PC
October 2, 2019

I and my team tried in vain to download the content, the VirtualBox, the Windows emulator, etc. Opening the manual is a dodge and weave process that left 4 of us stumped and giving up - the Support staff are friendly at first until they figure out you are a Mac user- then the insults come. The name is correct - e-manuals on line. It is not, buy a document you can access from a desktop shortcut.

Date of experience: October 2, 2019
Jonathan T. eManual Online Rep
over a year old

LOL. Maybe you just don't know how to use your Mac. I'd be happy to post a video of your manual working on a Mac. Also maybe you should clearly read the product advert in future!

GB
1 review
6 helpful votes
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Mercedes 310D Manual
September 13, 2020

Not worth a carrot. Can be had for free online.
They don't tell you before you order that it's only a pocket manual which misses out all the important detail that is required to be of any use.
I would recommend you email them before you purchase to find out what you are exactly buying, because once they have your money for the download you only get a credit.
Which in our case is not that useful as we would be very wary of using this company again.
Sid@ S & K Developments

Date of experience: September 13, 2020
Jonathan T. eManual Online Rep
over a year old

Hi,

We are extremely sorry for the experience.

Do you have an Order ID and/or Ticket ID? I will look into this ASAP.

Jon

Customer Relations@ eManualOnline

New York
1 review
0 helpful votes
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Changed my car game 100%
January 20, 2021

I don't know how these guys do it but for anyone that likes to work on their own car, this is a must-have! The book is huge and very detailed. I was able to fix my fuel injectors on my Audi A5 in a jiffy, also these guys have excellent customer support, they are really responsive and always available to help.

Date of experience: January 18, 2021
Jonathan T. eManual Online Rep
over a year old

Hi Thomas - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Washington
2 reviews
0 helpful votes
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Pretty easy repair
August 16, 2021

I was very happy with this Harley Davidson Sportster manual. It has all the diagrams and illustrations one could hope for whether you are changing a tire or rebuilding an engine. I appreciated that not only does it have a great index, but it also has a decent glossary to help beginners use the manual as well as professionals. The steps are easy to follow and there are plenty of tips to save time and effort. I wish I had bought one sooner. It would have saved me a LOT of money.

Date of experience: August 14, 2021
Jonathan T. eManual Online Rep
over a year old

Hi Clara - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing you again soon.

Jon
Customer Relations@ eManualOnline

New Jersey
2 reviews
0 helpful votes
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Very good repair manual. Excellent content. Not just a ""choose a gas generator"" ebook. Lots of info about maintenance and repair. We bought a big, used, CAT, diesel generator and are getting it running and set up with the help of this ebook. However, we did run into some problems downloading the pdf initially but the eManualOnline team was quick enough to fix it. I am 100% satisfied with the service and the product.

Date of experience: December 3, 2020
Jonathan T. eManual Online Rep
over a year old

Hi Verdy - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

New York
1 review
0 helpful votes
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Very Satisfied
December 12, 2020

Way above my abilities, much of this ebook is clearly written for mechanics and dare I say car diagnostic electricians. Excellent value for mechanical issues and maintenance, helped me fix my Cummins engine

Date of experience: December 11, 2020
Jonathan T. eManual Online Rep
over a year old

Hi Ricky - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Washington
3 reviews
2 helpful votes
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Fabulous manual
February 12, 2021

This eManualOnline service manual is a must for those who: lack basic knowledge of an engine, for those who are tired of doing Google searches In attempts to learn the function of certain parts, already have some knowledge of the basics, want to get involved in being their own weekend mechanic. Etc. I found it extremely useful to repair my old Audi 100.

Date of experience: February 10, 2021
Jonathan T. eManual Online Rep
over a year old

Hi Dolerx - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

New Jersey
2 reviews
0 helpful votes
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Great service
June 1, 2021

As I have been teaching one of my colleague about the automotive, this manual has helped me and my colleague both in very useful way. It was written in easy language so that everyone can understand it faster.

Date of experience: May 30, 2021
Jonathan T. eManual Online Rep
over a year old

Hi Fhil - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing you again soon.

Jon
Customer Relations@ eManualOnline

New York
1 review
1 helpful vote
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Top Customer care
January 23, 2021

Their customer service is just great. Being a motor geek I have always preferred eManualOnline manuals, saves me a ton in repair and maintenance. I can't imagine myself getting a car without these!. I recommended them to everyone.

Date of experience: January 23, 2021
Jonathan T. eManual Online Rep
over a year old

Hi Robles - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Texas
2 reviews
0 helpful votes
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Perfect!
March 22, 2021

"This ebook is written for all those people sitting in car repair shops dreading when the service rep calls out their name to deliver a prognosis on their golf car. You have no idea what they are talking about and feel like you're the only one in the waiting area that doesn't have a clue- so you just agree with what is said and tell them to ""just do it"" so you can get your golf car back and hit the golf course on time."

Date of experience: March 22, 2021
Jonathan T. eManual Online Rep
over a year old

Hi Sonny - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

North Carolina
1 review
3 helpful votes
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Wrong File Type Three times
September 26, 2021

I received one download link with no ability to select different type of file. Ova. Recommend searching for other site to download. I tried to contact them, but the only way you can get in contact is to write a review here then they will reply "sorry you had a bad experience", otherwise they will send a one line email saying sorry it is your fault. Can't wait to see the canned response.

Date of experience: September 26, 2021
Jonathan T. eManual Online Rep
over a year old

H Arthur - I'm sorry about the experience you've had. Can you please kindly privately message us with your Case ID or Order number, so I can look into this right away. And NO we don't reply when you leave a review, we have 100's of customers contact us every day through our support email address or our contact form. To further add, our service levels are advertised within 24 hours but our internal service level is under 3 hours. If you haven't raised a case already please do so here [https://emanualonline.force.com/s/contactsupport]. Either way, we look forward to your reply.

Jon
Customer Relations@ eManualOnline

India
2 reviews
0 helpful votes
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Precise manual!
November 4, 2020

I'm quite surprised by the quality of service emanualonline.com delivered! The customer service is the accurate manual for Audi I've ever seen on the market. Thank you for providing me with such a high-quality manual for a very affordable price! I made such progress since I got this manual in my hands or should I say on my computer. PDF option available also which helps to have it on my cell phone and tablet as well, I can never lose this manual.

Date of experience: November 4, 2020
Jonathan T. eManual Online Rep
over a year old

Hi Robert - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Bangladesh
2 reviews
1 helpful vote
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Perfect
November 22, 2020

Emanualonline online has provided me with great service. The manual is excellent, I have to say if I have ever had a problem, these guys and girls sorted it very promptly. I would recommend getting in touch to ensure you order the right manual. The responses were done in a very timely manner and the staff were experienced enough to find you exactly what you needed and wanted, best online option found so far for these types of DIY ebooks, terrific help.

Date of experience: November 22, 2020
Jonathan T. eManual Online Rep
over a year old

Hi Joss - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

New Jersey
1 review
0 helpful votes
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So fast
April 22, 2021

I was pleased to see that it does indeed include the diagram. Money well spent for me. I did not really read the rest of the manual in detail until now but based on just paging through it, it seems to be very complete. Highly recommended

Date of experience: April 22, 2021
Jonathan T. eManual Online Rep
over a year old

Hi Hern - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Washington
1 review
0 helpful votes
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Sound Manual
December 17, 2020

The manual is perfect, awesome price! I've used many manuals online but so far only this manual led me to the repairs needed on my Alfa Romeo 164! Excellent quality, keep up the good work and tremendous customer service, happy happy customer.

Date of experience: December 17, 2020
Jonathan T. eManual Online Rep
over a year old

Hi Ronald - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Ohio
1 review
1 helpful vote
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I bought this manual as my sunroof cover does no longer open and close properly because the metal perforated guard came loose and jams it up. This eManualOnline manual provides detailed instructions on how to fix this part. Really worth the buy.

Date of experience: December 11, 2020
Jonathan T. eManual Online Rep
over a year old

Hi Lara - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

New York
1 review
0 helpful votes
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Great product
November 24, 2020

Great products and easy to use searchable manuals. Customer service reps handle any issue in a timely manner and respond back with correct options. Would recommend it to anyone who is out there for DIY manuals to save themselves time and money.

Date of experience: November 24, 2020
Jonathan T. eManual Online Rep
over a year old

Hi John - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Georgia
2 reviews
0 helpful votes
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Excellent wiring diagrams.
September 18, 2021

As for most cars of recent decades, it's difficult to give full details for all aspects of repairs in an affordable manuals. EManualOnline seems to chug along and I have found this manual useful, but not invaluable. I purchased the manual for the wiring diagrams on my Ford Mondeo, and these are excellent.

Date of experience: September 17, 2021
Jonathan T. eManual Online Rep
over a year old

Hi Mike - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing you again soon.

Jon
Customer Relations@ eManualOnline

New York
1 review
0 helpful votes
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Brilliant manual
January 2, 2021

I bought this repair manual because I had run out of options to get a copy of the Alfa Romeo 90 electrical system diagram. I was pleased to see that it does indeed include the diagram. Money well spent for me. I did not really read the rest of the ebook in detail since I have all of the other info from other books but based on just paging through it, it seems to be very complete.

Date of experience: January 2, 2021
Jonathan T. eManual Online Rep
over a year old

Hi William - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

California
1 review
0 helpful votes
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Excellent manual
March 21, 2021

Bought this ebook after always getting work done on my Yamaha Golf Cart and not knowing anything about what's being done. You always hear about people getting taken advantage of by mechanics, I didn't want that to happen to me. I've read through most of this ebook and it's very detailed going through all of the different systems working together in your car. Definitely worth the time and money in my opinion.

Date of experience: March 21, 2021
Jonathan T. eManual Online Rep
over a year old

Hi Amelie - Thanks for sharing your experience. That's great to hear! We're really pleased the manual has helped you. Please continue to enjoy your manual, and we look forward to seeing again soon.

Jon
Customer Relations@ eManualOnline

Overview

eManual Online has a rating of 2.7 stars from 651 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eManual Online most frequently mention virtual machine and ova file. eManual Online ranks 4068th among Education sites.

service
285
value
287
shipping
6
returns
256
quality
283
This company responds to reviews on average within 1 day