eMag.ro

I bought a product, but received a different one, after more than 2 weeks of waiting they still haven't come after the product that I didn't order...
I will never again order from them!

Nu respecta termenul de livrare, am comandat un HDD pe 27 si am fost informat prin SMS ca ajunge pe 28, nu a ajuns, am stat o zi aiurea sa il astept.

Pe 29 am sunat la ei sa intreb de ce nu a ajuns si am fost informat ca va ajunge in cursul zilei, nu a ajuns, 2 zile de asteptat pentru nimic.

Am mai cumparat de la ei si nu am avut probleme cu livrarea, se misca destul de greu cu garantia produselor totusi.

Am dat 2 stele pentru ca nu am avut probleme cu livrarile in trecut, daca se miscau mai repede cu garantia primeau 3, daca produsul ajungea pe 29, cand am fost mintit pentru a 2'a oara ca va fi livrat le dadeam 4.

Am platit comanda cu cardul, in avans, daca alegeam sa platesc comanda ramburs nu o mai primeam cand ajungea si cumparat din alta parte.

Am sa evit Emag in viitor.

They do not deliver the order but take your money in advance, on a top of that do not answer calls and emails. Outrageous! Stay far away from them

SCAM. ALL THEY WANT IS YOUR MONEY.
Customer care is so bad, they allow you to order products that are not on stock, there is no communication.

Please save your money and nerves

If i can give less than zero star sure i will. This company do not know anything about being in business. They do not know anything about how to satisfy a customer. Customer service is for nothing. I am calling international more than 45 min for nothing, just to hear answer machine

This the story " I bought samsung a3 2017 in 11th of August and i asked the seller three times if i will be able to use egyptian orange sim card because i live there not in romania. I repeated my self alot. And he answered by yes its international version that will work every where with any sim card. Its not a locked phone

After i came back to egypt and i put my sim card. Oops. "Phone is looked. Insert sim network unlock code"

I am very upset. I got a new phone and i paid 300 euro for nothing. For now its just a piece of plastic inside the desk locker

After a week chasing them i got a silly smile with answer just like their silly company " Saad, you can return the product within 30 days "

Seems that they dont know anything called English. Really. I dont know why poor company like this stay in business

Emag,, send me the code to solve my problem or i will consider you stole 300 euro from my pocket. This is it

The website is extremely poorly built: when you add the details i. E. this phone number changes like when you win at the casino. Also, when you select a product, you have to check 100 times, because you will be surprised that in the payment confirmation you will receive another color of that product (I bought brown and received confirmation for anthracite).
The courier used (sameday) is a courier joke: it changes the statuses in the computer and details related to history as they want (I have printscreens in this sense), although the history of a product is one. In my case, the statuses were fake, to take time: i. E. store delivery appeared at 9:40 and failed delivery at 9:41. Does that mean that driver covered 60km in less than a minute? He didn't make the transport the next day either... although he had no excuse not to do so. After I contacted the courier (at some dubious numbers, where I put you on the waiting list and cut off your connection when you are about to pick up your phone), they said that they will bring me the package only on Monday (although the deadline was Thursday-Friday). My advice, living abroad and using the online system for decades, is to completely avoid shopping on emag.

I just found sitejabber while looking for ratings for a chinese seller and I wanted to check a popular local shopping site.

So I checked emag.ro and to my surprise I see a lot of negative reviews. I say surprise because they complain exactly about the strong points of this seller.

DOA, this is almost unheard of.
Refusing returns. This is the one company that will take the product back no questions asked. You have 30 days to change your mind instead of 14 as it is in law, regardless of shipping method. The law says you have 14 days only for products delivered home (because is assumed you couldn't test them). If you pick the product yourself you are not eligible but emag doesn't do this distinction.

Sending used products. Is not the first time I hear this claim (on forums). Could be possible, I don't know. None of the people I know experienced this.

Overall, this seller is as trusty they can be. If this one is iffy... then...

It operates also in Bulgaria and Hungary (beside Romania).

After 12 days of waiting the delivery still hasnt arrived! The delivery company dont know where the address is (main boulevard in Plovdiv, Bulgaria), they were also rude. Ive sent numerous emails to emagbg with no response...! I would NEVER EVER order anything from them and would not recommend their services to anyone.
The most ridiculous thing is that when you call them they tell you how important the customer services for them is... CLEARLY NOT IMPORTANT AT ALL!

I wanted to improve the performance of a previous generation computer that is still performing today, and it's a Xeon processor at 3.06 GHz. The motherboard has only SATA II. From the available offers we chose a SATA III SSD, which is compatible with SATA II, at a very attractive price. Later on when I entered the site, I saw that the price was even lower, and on the Black Friday, the cut was even less than 50%.
I have all the confidence in the eMag store because it offers seriousness and promptness in honoring orders, also ensures a high quality delivery of products, factors that together with the extremely diversified offer, in total I can say I fully declare myself.

Worst experience of customer service and solving issues! Battling for months for a simple retour and their courier service SAMEDAY! Horrible!

Emag ceea mai mare hoție și cămătărie din România după bănci.
Asa de mincinoși sunt ca nu esti nici măcar lăsat sa îți spui părerea despre un produs cumpărat de la ei decât dacă este un lucru pozitiv...Nimic negativ nu se aproba. Măgărie și hoție. Îmi este scârbă de Emag.

Emag favorizeaza anumiti vanzatori de pe pagina emag.ro,eu vreau sa cumpar un produs de la un anumit vanzator si imi pune in cosul de cumparaturi produsul de la alt vanzator care ste un pic mai scump.Nu este corect de pe pagina emag.ro,eu vreau sa cumpar un produs de la un anumit vanzator si imi pune in cosul de cumparaturi produsul de la alt vanzator care este un pic mai scump.Nu este corect.