Elite Insurance Group
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Elite Insurance GroupReviews 141

2.9

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Elite Insurance Group Reviews Summary

Elite Insurance Group has a rating of 2.9 stars from 141 reviews, indicating that most customers are generally dissatisfied with their purchases. Elite Insurance Group ranks 3rd among Home Insurance sites.

service
16
value
15
quality
37
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40 reviews

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Norway
1 review
0 helpful votes
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At first, they appeared to be a solid trading platform. Everything looked professional, deposits went through easily, and communication was great — until I tried to withdraw. Out of nowhere, my account was restricted and I couldn't access my balance anymore. Their support team started giving unclear answers, asking for documents repeatedly but never resolving anything. The longer it went on, the more it felt like I'd lost full control over my account. Thankfully, Mid Wessex Ltd took my case seriously. They guided me carefully, explained the process clearly, and helped me recover my funds after weeks of being stuck.

Date of experience: April 3, 2024
North Carolina
1 review
0 helpful votes
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The title. I have been trying to get them to call me back to reshop for a WHOLE MONTH. Request of a reshop to their manager, TWICE, heard nothing from them. I love you Jasmine Bell-Cobb, you fking piece of $#*!, who jacked up my policy to $5000.

Date of experience: July 19, 2025
Georgia
1 review
0 helpful votes
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Great service
October 20, 2023

Nicholas was awesome! Finding out our insurance was ending at the end of this month was a little stressful. I called several companies trying to find coverage. Elite, and Nicholas were by far, the best, not only in terms of rates, but in knowledge and customer service as well. I highly recommend them!

Date of experience: October 20, 2023
New Jersey
1 review
0 helpful votes
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Realtor / buyer
October 1, 2023

Greg Phelps was absolutely the best insurance to deal with.
I will be sending him all my referrals that need Auto and Homeowners insurance.
Thank you

Date of experience: October 1, 2023
Maryland
1 review
0 helpful votes
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They have your back...
September 29, 2023

They have helped me a great deal to find better and lower insurance rates.

Date of experience: September 29, 2023
Georgia
1 review
0 helpful votes
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Great Experience
September 29, 2023

I had a great experience with Elite Insurance Group, they found me great coverage at an affordable price. They also did it very fast and had everything ready for me to start coverage on the date I requested.

Date of experience: September 29, 2023
Missouri
1 review
0 helpful votes
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Exceptional service
September 24, 2023

This was a great experience as a girt time homebuyer. The representative was very knowledgeable and had no problem explaining the quotes that I personally researched thinking were a better deal. Great pricing for even better coverages. Thanks guys!

Date of experience: September 24, 2023
Connecticut
1 review
0 helpful votes
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Homeowners Insurance
September 19, 2023

Excellent service by Alex. It was a very easy process compared to other brokers I worked with.

Date of experience: September 19, 2023
Ohio
1 review
0 helpful votes
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I worked with Heather Sitsler. This was my first time purchasing a home and Heather was great. She was very patient with me and detailed in her responses to all of my questions. I had an absolutely wonderful experience.

Thanks Heather!

Date of experience: September 18, 2023
Ohio
1 review
0 helpful votes
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Ohio Home Insurance
September 3, 2023

Offered a very competitive quote from a high rated insurance company that was a good match for our needs. Agents were very helpful, patient and responsive.

Date of experience: September 3, 2023
Illinois
1 review
0 helpful votes
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Wonderfully
September 3, 2023

Great Great investigation in finding best price and very knowledgeable about ins

Date of experience: September 3, 2023
Oklahoma
1 review
0 helpful votes
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Great
August 24, 2023

Constant communication and did their best to help find me a new rate with similar insurance but more affordable

Date of experience: August 24, 2023
Illinois
1 review
0 helpful votes
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Informative and competitive.
August 3, 2023

Service was patient and encouraging in all customer questions with technical problems.

Date of experience: August 3, 2023
Arizona
1 review
0 helpful votes
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Customer Satisfaction
July 28, 2023

It was overall a great experience. The agent that helped me was understanding.

Date of experience: July 28, 2023
Iowa
1 review
0 helpful votes
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New house
July 28, 2023

Agent and the entire process of obtaining home owners insurance was a very good.

Date of experience: July 28, 2023
Colorado
1 review
0 helpful votes
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Albert had reached out to me regarding an inquiry for condo insurance. He quickly and efficiently helped me get a great rate on not only my condo insurance but auto insurance as well. He was easily reachable and answered all my questions in a timely fashion. Very professional and friendly. Would definitely recommend him to anyone.

Date of experience: July 20, 2023
Texas
1 review
0 helpful votes
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Renewing all my insurance needs
July 19, 2023

Kristine, was very helpful and easy to work with. She was able to save me money by bundling home and auto.

Date of experience: July 19, 2023
Minnesota
1 review
0 helpful votes
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Money in my pocket
July 14, 2023

Elite does all the work and they are saving us $1500.00 a year with auto and homeowners. Had Travelers previously and policies increased with no changes, they claim inflation! Thank you elite for your hardworking team! Special shout out to Edward!

Date of experience: July 14, 2023
Michigan
1 review
0 helpful votes
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Quick & easy
July 10, 2023

Quick & easy as it should be. Painless and informative

Date of experience: July 10, 2023
Ohio
1 review
0 helpful votes
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Very friendly and professional
July 9, 2023

Heidi was a great help. She payed out a bunch of options for my homeowners insurance and helped me choose the right one. Very positive and you can tell she loves her job! Glad I made the right decision.

Date of experience: July 9, 2023