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Elite Insurance Group has a rating of 3.4 stars from 141 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Elite Insurance Group most frequently mention customer service, great experience and new home. Elite Insurance Group ranks 3rd among Home Insurance sites.
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I wanted to say Paul helped me SO much. He was incredibly knowledgeable, helpful, nice, down to earth and really went more above and beyond than anybody I've talked to. Thank you so so much!
Insurance is not fun but we all have to have it. I have the pleasure of working with Andy on my new BMW policy. Andy was professional, knowledgeable and super easy to work with. I will recommend him to everyone. Thank you for the great service!
Great experience. Easy transition of services. All of the options were affordable
Whitney was awesome and very informative, she answered all my questions and was great at following up when she promised a call back. That was super helpful since I am super busy all the time.
Got the best deal, great communication, fully satisfied and will surely recommend.
The representative was very knowledgeable and explained every detail to me in a way that I could understand.
Tommy has been very diligent and has had excellent communication throughout this process.
Andy reached out to me shortly after the inspection. At first, it seemed like too much info and I was a bit overwhelmed. After talking to several other agents and getting some more quotes, turn out Andy was by far the most approachable, knowledgeable, and he really was looking out for us. He helped us pick a policy that really fit the house we are buying. He did so well. I could not have asked for a better agent/assistant in this process (being this was my first time buying this house I really needed the assistance portion). I will definitely recommend him to any other home buyers!
Real personable group to work with. Made me feel excited about what I was doing
I called over and over again, trying to get someone. When I left a message, no one would call back. And, when they finally called back, I was in my car and couldn't talk to give them the info I needed to, so the agent called back and I didn't get the ring so, I had to call back. I didn't get to the agent in time. He was gone. Left several messages, and no callback. If it wasn't, I got my insurance through them I'd never use them as an agent.
K eNesha is very polite, has total knowledge of the product she represents ( ins). She alway let's the customer ask questions answers all of them with respect. She has great customer service, I give her 5 -
Worked with Cory he was great, asked east questions and got me a great insurance. Will recommend them to anyone looking for ins.
Sometime last year, I sold my car because I realized I didn't drive it enough to warrant the expense. Instead, I imported a 1996 Mini from Japan. Lucky for me the shipping took so long because it turned out that getting specialty car insurance when you didn't have a "primary" car was next to impossible. I had basically given up and was going to take "regular" liability insurance when Elite Insurance entered my life. Joseph arranged a call with me, understood my needs, and then got back to me with exactly what I had spent weeks looking for. I couldn't be happier, and will definitely be coming back the next time I have a tricky problem.
Elite Insurance has excellent customer service. They worked hard to find great insurance coverage at an affordable price. Thanks for your care!
My experience was very pleasant with Elite! Nicholas was not only professional, but helpful and very patient! I got the same coverage for $500 less than another reputable company!
I was totally amazed at how easy and painless the process was. Then, on top of that, we got some really fantastic rates.
My agent, Jason, was so helpful and worked with me to find a great deal on our home insurance! I appreciate that Elite works with only the best rated, BBB-accredited companies, so I didn't have to worry about getting sketchy, less-than-best coverage! I got a great coverage for an awesome deal, and I'm super happy with my experience with Elite Insurance.
Joshua was super helpful and willing to adjust his quote multiple times to accommodate my ability to compare with other service providers.
After about 45 minutes on the phone with Nakesha, I had a dozen quotes that were miles better than anything I'd found on my own after a week of hunting. We talked about what was best for me and what good coverage vs over coverage would look like. She got me set up with a fantastic company for both home and auto policies with the coverage and information I needed.
Answer: Dear Thomas, Thank you for contacting us about your insurance policy needs. Our customer service team is available to help you with any questions or concerns you may have. Please reach out to them by email at CSR@eliteinsurancegroup.com. They will be able to provide you with more information and answer any questions related to your policy. If you need any additional assistance, please don't hesitate to get in touch. We are here to help! Thanks, Elite Insurance Group
Answer: Dear Michel, Thank you for contacting us about your insurance policy needs. Our customer service team is available to help you with any questions or concerns you may have. Please reach out to them by email at CSR@eliteinsurancegroup.com. They will be able to provide you with more information and answer any questions related to billing. If you need any additional assistance, please don't hesitate to get in touch. We are here to help! Thanks, Elite Insurance Group