Elite Insurance Group
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Elite Insurance GroupReviews 141

3.4

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Elite Insurance Group Reviews Summary

Elite Insurance Group has a rating of 3.4 stars from 141 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Elite Insurance Group most frequently mention customer service, great experience and new home. Elite Insurance Group ranks 3rd among Home Insurance sites.

service
16
value
15
quality
37
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40 reviews

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Georgia
1 review
0 helpful votes
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I wanted to say Paul helped me SO much. He was incredibly knowledgeable, helpful, nice, down to earth and really went more above and beyond than anybody I've talked to. Thank you so so much!

Date of experience: October 2, 2021
Colorado
1 review
0 helpful votes
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Excellent Customer Service
October 1, 2021

Insurance is not fun but we all have to have it. I have the pleasure of working with Andy on my new BMW policy. Andy was professional, knowledgeable and super easy to work with. I will recommend him to everyone. Thank you for the great service!

Date of experience: October 1, 2021
South Carolina
1 review
0 helpful votes
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Great experience
September 29, 2021

Great experience. Easy transition of services. All of the options were affordable

Date of experience: September 29, 2021
Utah
1 review
0 helpful votes
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Great at following up!
September 28, 2021

Whitney was awesome and very informative, she answered all my questions and was great at following up when she promised a call back. That was super helpful since I am super busy all the time.

Date of experience: September 28, 2021
West Virginia
1 review
0 helpful votes
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Great service
September 18, 2021

Got the best deal, great communication, fully satisfied and will surely recommend.

Date of experience: September 18, 2021
Minnesota
1 review
0 helpful votes
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Customer service was great.
September 17, 2021

The representative was very knowledgeable and explained every detail to me in a way that I could understand.

Date of experience: September 17, 2021
Colorado
1 review
0 helpful votes
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Very pleased!
September 17, 2021

Tommy has been very diligent and has had excellent communication throughout this process.

Date of experience: September 17, 2021
Illinois
1 review
0 helpful votes
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Amazing
September 15, 2021

Quick, easy, simple but thorough. He gave me all the information I needed.

Date of experience: September 15, 2021
Georgia
1 review
0 helpful votes
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Awesome service!
September 15, 2021

Andy reached out to me shortly after the inspection. At first, it seemed like too much info and I was a bit overwhelmed. After talking to several other agents and getting some more quotes, turn out Andy was by far the most approachable, knowledgeable, and he really was looking out for us. He helped us pick a policy that really fit the house we are buying. He did so well. I could not have asked for a better agent/assistant in this process (being this was my first time buying this house I really needed the assistance portion). I will definitely recommend him to any other home buyers!

Date of experience: September 15, 2021
New Jersey
1 review
0 helpful votes
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Great Experience
September 13, 2021

Real personable group to work with. Made me feel excited about what I was doing

Date of experience: September 13, 2021
Kentucky
4 reviews
90 helpful votes
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No one answers
October 12, 2021

I called over and over again, trying to get someone. When I left a message, no one would call back. And, when they finally called back, I was in my car and couldn't talk to give them the info I needed to, so the agent called back and I didn't get the ring so, I had to call back. I didn't get to the agent in time. He was gone. Left several messages, and no callback. If it wasn't, I got my insurance through them I'd never use them as an agent.

Date of experience: September 12, 2021
Texas
2 reviews
0 helpful votes
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Awesome!
September 11, 2021

K eNesha is very polite, has total knowledge of the product she represents ( ins). She alway let's the customer ask questions answers all of them with respect. She has great customer service, I give her 5 -

Date of experience: September 11, 2021
North Carolina
1 review
0 helpful votes
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Sooo easy!
September 10, 2021

Worked with Cory he was great, asked east questions and got me a great insurance. Will recommend them to anyone looking for ins.

Date of experience: September 10, 2021
Washington
3 reviews
0 helpful votes
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Sometime last year, I sold my car because I realized I didn't drive it enough to warrant the expense. Instead, I imported a 1996 Mini from Japan. Lucky for me the shipping took so long because it turned out that getting specialty car insurance when you didn't have a "primary" car was next to impossible. I had basically given up and was going to take "regular" liability insurance when Elite Insurance entered my life. Joseph arranged a call with me, understood my needs, and then got back to me with exactly what I had spent weeks looking for. I couldn't be happier, and will definitely be coming back the next time I have a tricky problem.

Date of experience: September 4, 2021
Louisiana
1 review
0 helpful votes
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Excellent service
September 2, 2021

Elite Insurance has excellent customer service. They worked hard to find great insurance coverage at an affordable price. Thanks for your care!

Date of experience: September 2, 2021
South Carolina
1 review
0 helpful votes
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Really pleased overall!
September 2, 2021

My experience was very pleasant with Elite! Nicholas was not only professional, but helpful and very patient! I got the same coverage for $500 less than another reputable company!

Date of experience: September 2, 2021
Georgia
1 review
1 helpful vote
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Elite Insurance Review
August 28, 2021

I was totally amazed at how easy and painless the process was. Then, on top of that, we got some really fantastic rates.

Date of experience: August 28, 2021
Indiana
1 review
0 helpful votes
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Great Experience!
August 28, 2021

My agent, Jason, was so helpful and worked with me to find a great deal on our home insurance! I appreciate that Elite works with only the best rated, BBB-accredited companies, so I didn't have to worry about getting sketchy, less-than-best coverage! I got a great coverage for an awesome deal, and I'm super happy with my experience with Elite Insurance.

Date of experience: August 28, 2021
South Carolina
2 reviews
0 helpful votes
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Great Service
August 28, 2021

Joshua was super helpful and willing to adjust his quote multiple times to accommodate my ability to compare with other service providers.

Date of experience: August 28, 2021
Georgia
1 review
0 helpful votes
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First Time Buyer Jitters Eased
August 27, 2021

After about 45 minutes on the phone with Nakesha, I had a dozen quotes that were miles better than anything I'd found on my own after a week of hunting. We talked about what was best for me and what good coverage vs over coverage would look like. She got me set up with a fantastic company for both home and auto policies with the coverage and information I needed.

Date of experience: August 27, 2021