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ElevateStyles generally enjoys a positive reputation among customers for its fast shipping, wide selection of products, and competitive pricing. Many users appreciate the quality of the wigs and the efficient customer service experienced during the ordering process. However, significant concerns arise regarding product quality inconsistencies, delayed shipping, and a problematic return policy that includes restocking fees and lack of responsiveness to customer inquiries. Overall, while customer satisfaction is evident, the company faces challenges in addressing complaints and maintaining consistent quality, which could impact long-term loyalty.
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I received my order very quickly. Order was correct and properly packaged. Will definitely order again.
Order was claimed as delivered, but I didn't receive it and they didn't do anything about it. Not worth it. A total waste of money.
I ordered two wigs on the same day and I
Am currently still waiting on the other order. Very fast
Delivery service.
Shipping was so fast. Same day actually. The items were all as described. No complaints so far. I will definitely purchase from again and recommend to others.
RECEBI MUITO BEM EMBALADA, PRODUTO DE ÓTIMA QUALIDADE, ENTREGA RÁPIDA. RECOMENDO A ELEVATE STYLES. MUITO OBRIGADA
The two young women who share their youtube videos (the one with the jet black color and the one with the purple color), must were sent something special or a different type of texture. I was expecting the same experience that they shared. The textures are completely different. You'll see the girl in the first video pull the hair on the unit as if the curl is really springy and bouncy, but that isn't the case. I'm not pleased with this unit at all, there is no body to it and it is too full.
The hair is pretty and thick looks very full on my head but it sheds a lot. I love the color I got especially in the sun it shines and color comes through so perfect. Just work on the shedding and it will be all good.
Always have a great experience. Shipping is fast (but expensive) and prices are reasonable. Products are also of good quality. My only annoyance this visit is that the crotchet locs I want are out of stock. But this is the first time this has happened
Is a great site and I super recommend, soon I intend to make new purchases, I will buy a lot on this site yet, but I think the value of freight to Brazil should decrease
Package arrived quickly and looked exactly like what I ordered. I'll be ordering from this company again.
I placed a order and received a email more than a week later saying that they would refund me because my item is lost. I am waiting on the refund to go into my account after waiting now for more than 2 weeks
I ordered the hair because of reviews I seen on Elevate site but the hair was not for me, tried to return it and they told me that I would have to pay a restocking fee and another fee and another! So I was like just forget it!
I recieved two wigs that I ordered timely. There was no damage or issues with packaging. The two wigs were the correct ones that were ordered. I ordered them based on the reviews which were accurate. I would order both wigs again but in different colors next time. They are perfect of the summer time!
Great selection & fast shipping service. Can only recommend it was a pleasant experience to shop on ElevateStyles.
Easy items choices to pick from and quick delivery. They also followup to be sure you get your packages and that you are happy with it. I say Kudos to the company.
I love it. It works! I hate threading needles now that my eye sight is started to get worst in my 40's. It was taking longer to thread my needle than it was to sew the actual garment. This makes sewing so much easier!
Love the hair. It was exactly like the picture. I would definitely order from here again. The price was fair. The color was perfect
I was happy with hair, but my aunt didn't like it so that's why I sent it back. She did tried them on but just didn't like the Marley, because it was yo long for her. My aunt is only 5 feet tall.
I ordered products on 6/12 and told that the shipping was 3-7 business days. After allowing 10 days to go by, I called the company because I did not have my item. They said the problem must be with the post office, so I contacted them. The postmaster told me that the tracking number I had was automatically generated, and that the post office never actually got the package. I called and emailed customer service and was told repeatedly that they would call the warehouse and fix my problem. They never did, so I requested a refund. I will never do business with them again because the customer service was atrocious. If they weren't able to ship the item, I would have been on with that. I simply did not appreciate being given the runaround.
Answer: Dont use this company unless you live in the us it will forever be IN TRANSIT
Answer: Hello Shay, When you receive your order make sure that you try the wig on with a wig cap and leave the tags and lace on it. Also make sure you know how to put the wig back with all the same packing materials that way you can return it if you don't like it. There are wig shampoos and wig conditioners out there that can help to maintain the wigs longevity. Happy shopping!
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