Set up my account in early 2016 since I only wanted to buy a pair of boots I signed up for the VIP, after realizing that I would be charged 39.95 a month just to be a member I canceled my subscription. Well to my surprise I had to called back 3 more xs and was still being charged at 39.95 a month! Long story short I had to call back 3 more times to get them to cancel my subscription and to stop stealing money from my account. Beware this company will Rob you Blind! Any you'll be stuck with a pair of shoes you can't even fit to boot!