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ElevateStyles generally enjoys a positive reputation among customers for its fast shipping, wide selection of products, and competitive pricing. Many users appreciate the quality of the wigs and the efficient customer service experienced during the ordering process. However, significant concerns arise regarding product quality inconsistencies, delayed shipping, and a problematic return policy that includes restocking fees and lack of responsiveness to customer inquiries. Overall, while customer satisfaction is evident, the company faces challenges in addressing complaints and maintaining consistent quality, which could impact long-term loyalty.
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Hair came quickly and was in great condition i loved it so so so so so so so much and i will definitely be ordering hair from here again.
Love the wigs I've received! Affordable and shipping is fast! I will definitely continue to shop with elevate styles!
I emailed CS to tell them that they shipped to the wrong address and they never got back to me and shipped to the wrong address and when I called for a refund or reship, the CS person hung up on me, after trying to send her my email correspondence about the wrong address, which she requested. She said she never got the email and then hung up.
Good service reps, however, the color of the item I needed was out of stock and would not be a available for a month?... according to the service rep.
Delivery was faster than I expected and the product was package well. Looking forward to doing business with them in the future.
This was my first time ordering from ElevateStyles. It was easy to place my order and it didn't take long to receive it.
I Ordered hair on a Friday morning received it the following Monday. Plus they have a great selection of crochet hair for braiding.
Items and shipping were very reasonably priced, what is pictured on the sight is exactly what you receive. The shipping was incredibly fast and the inclusion of a free gift was very personable. A++
Great quality products and prices. Elevate Styles is consistent in quality standards. Every time I order, I know that I will receive the best in whatever product I need.
I placed my order on a Friday morning and it was delivered the following Monday. Everything I asked for was provided. Will definitely purchase from here more often!
The color wasn't accurate and the length was shorter than expected. I'm disappointed with this purchase.
Bom atendimento, meu produto ainda nao chegou porem ja esta em sao paulo. Estou muito feliz e satisfeita com a elevate style
I ordered 4 wigs from here and I can say I love 3 of them. I went by the color chart and instead of the color throughout the hair it was in layers in the back. I want to return and exchange but the return policy is not the best.
The wigs arrived within 5 days of placing my order, perfectly packed. They have a massive amount of hair and wigs to choose from and choice is good.
Great service and fast delivery. I placed my order on Friday and my package was at my door on Monday afternoon. Awesome!
My interactions with this company from ordering the product to receiving it was seamless. I called in my order, the representative was very helpful and I received my beautiful hair on time as promised. The hair is top quality.
Shipping was fast and price was affordable. It's only been 4 days since I received my wigs and so far I'm satisfied.
I like my wig a lot already. People can hardly tell it's a wig, even those who knew me and my own hair before I wore the wig. They were asking if it was my own hair. I plan to buy other colors whenever it's available.
While I have not worn my purchase because I am away on vacation, the product came within a week of placing my order. Feedback upon placing the order was great and very reassuring that I would receive my order in a timely fashion.
Product color not consistent with previous purchase. Return policy sucks they charge 20% restocking fee on return that they sey they return to manufacturer. They all so take back the free shiping they give at the time of purchase. They deduct that from your refund. Their policy is not visible during check out. Sad for them because of their policy I will never order from them again. They will miss out on all the money they Would have gotten from me in a year time which is $60 every three month year after year they can do the math
Answer: Dont use this company unless you live in the us it will forever be IN TRANSIT
Answer: Hello Shay, When you receive your order make sure that you try the wig on with a wig cap and leave the tags and lace on it. Also make sure you know how to put the wig back with all the same packing materials that way you can return it if you don't like it. There are wig shampoos and wig conditioners out there that can help to maintain the wigs longevity. Happy shopping!
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