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ElevateStyles generally enjoys a positive reputation among customers for its fast shipping, wide selection of products, and competitive pricing. Many users appreciate the quality of the wigs and the efficient customer service experienced during the ordering process. However, significant concerns arise regarding product quality inconsistencies, delayed shipping, and a problematic return policy that includes restocking fees and lack of responsiveness to customer inquiries. Overall, while customer satisfaction is evident, the company faces challenges in addressing complaints and maintaining consistent quality, which could impact long-term loyalty.
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I have not yet installed the hair hence the reason why I rated the hair 4/5. Once installed, I will then give an overall review. On the other hand, the delivery was very quick which was very good for me, packaged nicely as well. And great customer service!
Great protective style and the hair lasted over 2 months. I've done crochet twists before but this is the first time my hair lasted that long. I had no complaints. I absolutely loved it.
Order arrived in timely fashion and hair is beautiful... Placing a new order today to replace hair ordered from another company that is taking more than three weeks to arrive.
I received my order fairly quickly. But was a little disappointed and what I ordered looked much different from the picture. After putting in a little work, I made my own style.
The wig didn't look anything like it said it would. So many girls have done YouTube videos giving this wig all the best reviews but it looked nothing like it looked on them. I will be sending the wig back for sure.
Their free shipping is really not free shipping. I placed an order, it said free shipping at $60. My order was more than that so it was shipped free. Unfortunately I didn't like one item, it was not as described and pictured, and I decided to return, they said since my return will put my order below $60, they will deduct the shipping fee and also charge 20% restocking. 20% restocking fee is standard so am okay with that but the free shipping at $60 never said you have to pay for shipping after the fact. Not to mention, I am paying for the return postage. Stay away folks unless you are sure you will be keeping everything. There are several online beauty supply stores that allow you to return even with free shipping but only charges the 20% restocking fees.
the lace wigs come quicker less than a week and they sure have a good decent price compared to other company websites i buy on
Estou decepcionada com a lace front que recebi hoje no meu endereço. Jasmine MLF-57 da Bobbi Boss... O produto não é nada do que imaginei, peruca muito rala, quando coloco na cabeça da pra ver a touca todinha e os cabelos de cima estão picados, escolhi essa marca por imaginar ser de boa qualidade, mas estou bem triste é decepcionada com o que recebi infelizmente.
Ordered a long while ago and still haven't received my wig, three stars because it takes long to delivery but the website z easy to use
I am pleased with my 1st purchase from this company and will definitely be ordering again! Delivery was super fast!
Blends well with 4c hair. Great product, arrived earlier than expected. Excellent customer service! Will definitely be ordering more.
This was the first THAT I HAVE ORDERED ANYTHING FROM Elevate it was a good experience I will be ordering again soon.and I didn't have to wait long for it to be delivered. I really appreciate your punctuality.
Quick delivery, well packaged style. The colors were true to what was advertised. I will buy again.
Customer service was extremely helpful, patient, & professional
Shipping was fast, order arrived a day before expected
Product is great quality & accurately described/pictured on the website
I'm REALLY EXCITED ABOUT MY WIGS I GET FROM HERE THEY LOOK GOOD AND THEY ARE SHIPPED TO ME IN A GOOD TIME
It looks like some bundles was installed instead of an unit... It feels nice... All I did was finger style it nothing more...
I love the fast service and excellent customer service, love my new wig. Thank you elevatestyles for your excellent products.
Answer: Dont use this company unless you live in the us it will forever be IN TRANSIT
Answer: Hello Shay, When you receive your order make sure that you try the wig on with a wig cap and leave the tags and lace on it. Also make sure you know how to put the wig back with all the same packing materials that way you can return it if you don't like it. There are wig shampoos and wig conditioners out there that can help to maintain the wigs longevity. Happy shopping!
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