Elephant Stock generally enjoys a positive reputation for its high-quality wall art, with many customers praising the aesthetic appeal and craftsmanship of the prints. Timely delivery and careful packaging are frequently highlighted, contributing to overall customer satisfaction. However, concerns arise regarding customer service, particularly related to delays in order fulfillment and inadequate responses to inquiries. Some customers expressed frustration over return policies and perceived unresponsiveness from support staff. While the company excels in product quality and offers attractive discounts, improving communication and support could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Had challenges with leaving town before canvas was delivered and cuatomer service was supportive and was able to adjust delivery address with zero issues
We love our canvas print on our room wall. The picture, the color everything is stunning. Quick delivery, great product and reasonably priced. It's better than what we expected it to be. Looking forward to using ElpephantStock products more. Recommended!
Ordered the biggest Canvas for a photo i took with my camera. The print is not blurry a all, the colors are great, just like i did order it. I am super stratified
My custom canvas wall art came well packed to prevent damage during shipping and it looks fantastic. Well made and beautiful. I ordered it for my sons bedroom and he loves it.
I love this artwork looks wonderful on the wall behind my living room couch! Couldn't have picked a better piece!
I would like to say how pleased we are with the quality and speed in which your company provided us with our order. We submitted a photo to be incorporated into a 5 panel large canvas print for our living room. I have ordered other single canvas prints in the past and I must say that our order from ElephantStock is simply the Best! It was delivered to Canada in less than 5 days with excellent packaging. Early reviews from others included "Stunning", "Wow", It looks AMAZING" and "Love It!" Thank you! Chris
Absolutely love the canvas pictures we bought! They look great in our living room and was a wonderful fix for a blank wall we didn't know what to do with!
Made a couple of purchases and my most recent totally blew my mind I LOVE IT! Didn't know what to expect but as you see perfect quality as advertised Awesome
One side of my home office needed something on the blank wall. This filled the space with plenty of color. The frame that the print is attached to is not perfect, appears a little uneven on the left side, but it will for my small home office space. I ordered Barbados Island 1 Panel Canvas Wall Art 42" X 28". Very light weight and easy to hang by one person.
It was the finishing piece for our daughter's living space and she's a lover of sunflowers. Just enough color to add a "pop" to the room. Your instructions for hanging were also very straightforward and easy to follow.
The canvas I got was very nicely wrapped and delivered. It was exactly what I wanted. Very beautiful and perfect.
Had two spots picked out for this vibrant piece... living room won! The votes were unanimous. Quality was very good. Would recommend to buy!
It is not often a company makes a mistake, admits it and then goes to great lengths to rectify the problem. However Elephantstock has done just that, with the tremendous tenacity of their Customer Service Manager Georgina who would not take no as an answer, she made a very upset customer a very happy one. I have been burned several times by online companies but today Elephantstock and especially Georgina have restored my faith in cyber shopping. Well done.
Absolutely loving my new canvas. Good quality and vibrant colours. I will definitely make future purchases.
I received the package 2 days after ordering! Very fast shipping. Also the picture was as described.
Arrived on time. Easy to hang. Looks amazing in our lobby! Would not hesitate to buy again and will be happy to let others know where they can find such great wall art!
We ordered our artwork based off of a picture that we saw online. When it arrived, it exceed expectations. It's truly a perfect fit for our office. The website is easy and customer support is very attentive. Will be back for more.
The canvas is great and any issue I had before the canvas was made was corrected with great services from people who care
Compliments our decor perfectly! It was a little smaller than expected but I love it! I would recommend to a friend.
I am very happy with my canvas picture. I am also happy with the short amount of time it took to be delivered.
Answer: All these layouts can be hung readily out of the box. The difference in appearance is that the framed print and the framed canvas show a wooden frame around the canvas. For more information, you may send us an email through support@elephantstock.com, or call us at 1 800 474 8184, or for even faster assistance, you can also chat with us! Just hit the 'Let's Chat' button on the bottom right part of our site.
Answer: All these layouts can be hung readily out of the box. The difference in appearance is that the framed print and the framed canvas show a wooden frame around the canvas. For more information, you may send us an email through support@elephantstock.com, or call us at 1 800 474 8184, or for even faster assistance, you can also chat with us! Just hit the 'Let's Chat' button on the bottom right part of our site.
Answer: Thank you for reaching out. Customers are responsible to settle those Customs duties and taxes. It varies per country/region, according to your local regulations. We use FedEx mostly, you may refer to this link to FedEx India for further information: https://www.fedex.com/en-in/home.html Thank you.
Answer: We might have encountered some slip-ups, a few bumps on the road, I mean who doesn't. Right? But we are glad we are back on track and we pride in providing exceptional customer service! Thank you, Yvette, and Mark!
Answer: We're so sorry for the late response. This was a complete oversight. We're so sorry for the delay in our production and shipping time. This pandemic hurts us in various ways and we really apologize for any hassle we've caused. Upon checking, if we are not mistaken that your order is under the name of Yvette Hansen, it is delivered on the 28th of May. When the tracking number is released, our system automatically sends a shipping notification via email. Hope you love your artwork and please let me know if there's anything else we can help you with. It would be with our pleasure to do so. Stay safe!
Answer: We truly do! Our customer satisfaction matters to us the most! Looking forward to doing business with you too soon!
Answer: These words are the ones we will never get tired of! Thank you, Stephanie and DeeAnn!
Answer: Thank you, DeeAnn T, for your continued support in our artworks and service! We appreciate your kind words and your responses to this Community Q&A.
Elephant Stock gives your passion expression!
Here at Elephant Stock, we specialize in curious design with unique style. With a wide variety of distinctive canvas print panels, wall art and more, we decorate your life from the inside out. Revolutionizing home decor offerings, we appeal to our customers through our high-quality items that personalize your spaces through creativity in design, whether work or home.