Electric Supplies OnlineReviews 5

I ordered a 200:0.1 ratio meter from these folks. The first time they sent me a 100:0.1 ratio. I passed it off as maybe my mistake in ordering. Ordered a second one making sure I had the right meter. AGAIN, they sent the wrong one. I have emailed them, used their rma system and have not received a response thus far. My next step is to try and reverse the PayPal payment. Maybe that will get their attention.

Needed to return $700 worth of electrical floor receptacles. Jumped through all of their ridiculous hoops (you have to email them to get a return number, and they take 7+ days to reply back just for that!) to get my money back. I called and held 17 minutes twice just to be hung up on. Called repeatedly for the next several days just to be greeted with "Please hold" literally every single time I called and thats if they actually pick up the phone. If you email, you might as well be talking to a damn brick wall. It cost $85 to ship the items back to Santa Monica, Crapfornia and I provided them with a tracking number and everything they needed. The receptacles arrived to them via usps, and a week later I still hadn't received a refund. This is when I decided to get PayPal involved and I'm so thankful I did. Not only did I get my full refund, I wasn't subjected to their BS "25% restocking/inspection fee" so my shipping was covered as well:)
Piss on this company, they are modern day thieves

Site stated part was specifically for model # xxx. Put in Comment, if not for that specific model # I'd return it at their expense (could have gotten the wrong model from Lowes for $5). WRONG PART WAS SENT. Emailed Cust Svs on 6/10 with return form, again on 6/18 and to all email addresses on site on 6/22. Eight (8) days later STILL NO RESPONSE. Called Customer Service... RUDE NASTY WOMAN! Now calling card company to reverse the charge. DO >> NOT<< BUY FROM THIS COMPANY!