eHarmony CA

A friend recommended this site. They charge about 850 dollars per year. And with out knowledge automatically charged my credit card and will only allow you to cancel on their site. Just try calling customer service and they don't answer. Any of there customer service phone numbers.

They only want your money. They won't follow their own Terms and Conditions of Service, do not comply with the 3 days return policy. I had bad experience with customer service who instead of addressing how I did not meet the return criteria gave me advise on "widening" my filter to have more matches.

Save your money. Don't go with eharmony. I selected 6 months and they have me on the one year plan. There are never any matches. Very dissatisfied. Will never use again. I have my settings to "All" and there are still no matches.

If you decide to pay to look at the members, because you can't even look at pictures without being a member, be prepared to be ripped off.
I purchased a yr membership paying quarterly
After paying for the first quarter I didn't find this site to be of quality or have many members
I attempted to cancel and asked to cancel my membership and shut down my profile
They responded saying we will pause you for 6 months but still charge you full membership fees
Even if you delete your profile they will still charge you
DO NOT BECOME A MEMBER OF THIS RIP OFF SITE
It is definitely not worth it
All other sites you can at least see pictures of people without paying
I thought what harm, what foul if I don't like it I can cancel
RIP OFF SITE AND COMPANY

They took my subscription money for 2 years which i did not need and then they forced me to pay that. Also when i disputed they said cancelling subscription is not to be send on customer care email. They just want ur money

I ran across two scammers on eharmony and deleted the app within the second week. Both scammers were not who they said they were and were fishing for my personal information. Frank said he was from Sweden, but was from the Middle East and involved in offshore accounts. When I reported the scammers to eharmony they did nothing. Instead, they want to send me to collection agency for 6 months of payment even though they've already collected over $100 from me. I stopped payments to them on pay pal. Customer service is non caring. They only want money. This organization should be taken down for fraud. They will not get another cent from me.

I took out the full membership, $265.00, had 2 messages from a different country and province. Then, nothing. They cancelled my account, I believe, and won't respond to my emails. Most times I was online, there were a maximum of 3 people within a 200 km radius online. A complete scam.

I joined and at first someone spoke to me but after the 30 day money back period she ghosted me. She completely blocked me and since then no one will even respond at all. So I believe that they are paying someone to talk to you long enough to keep you on the site so you can't get a refund. Do not waste your money on this site at all it is the worst dating site ever. I would give it zero stars out of 5 but they make you pick one on the site that I am writing my review on.

I don't have any proof either because once she blocked me it erased all of our conversations. Talk about the biggest scam ever!

This website is TERRIBLE! Their policies are unclear. After using the website for FOUR DAYS, I felt unsafe with online dating. I initiated a cancellation, and their customer service is practically non-existent (EMAIL ONLY), and they refuse to cancel my subscription. RUN FOR THE HILLS, LADIES!

Worse dating site ever. Hardly no potential matches in my Québec area... and of course, by the time you find out you're virtually alone on the site, it's too late to get a refund and you're stuck on paying them 65$ per month for 6 months! Total crock!

There are literally no matches, they don't let you see any other people on the site they haven't matched you with. Worst site I've ever been on. Disappointing beyond words and I'm stuck paying for this for a year. Pretty sure they are laughing all the way to the bank…..

I really did not even want to give them one star. Made a mistake when trying to purchase premium account, clocked on the wrong option, immediately found out, emailed them the same day. But they said these rules only apply to eharmony US not canada, $500.00 of my hard earned money, just gone... if I want to suspend my account, my money vanishes, they only thing I can do is put it on hold.

I emailed them the very same day! I will recommend this to no one, not only that, I will inform all my single friends. This is unacceptable.

Scam of a website with fake profiles and women not interested in meeting or would suddenly disappear in the midst of conversing. Went on 2 dates through the course of 1 year

Do not spend any money on this site. It is overly expensive and a very disappointing time. Your matches chosen are mind-boggling, and that is all you can view. There is no flexibility on changing your answers to their questionnaire, which itself is a question - it is just a generic categorization with no in-depth meaning. And forget about cancelling, once you click on a subscription choice that is it, you are locked in; plus, if you do not email them to cancel they will automatically hook you in for another 1 - 2 year subscription. There is no email confirming your purchase or welcome aboard message so you do not know when you signed up, how much the payments are and for how long. I'm unfortunately trapped for another year and have to respond to messages from matches that make my stomach urch.

Very inflexible and horrible customer service. For a site which is for relationships they should try to work on their customer service when it comes to cancelling unsatisfied customers on their website. I have been trying to cancel my service after less than 30 days of usage and they CATEGORICALLY refuse.
My conversations with them...
I want nothing to do with an inflexible corporation who has no understanding or heart.
I cannot afford this any longer and I do not trust the system so I do not want any of my information to continue online with you.
Especially that I have been with you less than 30 days and the persons are the website are very fake.

Their response:I am sorry to hear that you still wish to delete your account and I can certainly provide you with some assistance.

As requested, I have taken the necessary steps to delete your profile and completely remove it from our platform. You will no longer be able to log in and will no longer be suggested to other members as a match. You will also no longer receive notification or email offers about your account. Please understand that complete deletion from the system can take up to ten days.

Also note that even after the deletion of your account, the remaining payments will continue on the same schedule, as quoted in your purchase agreement.

Should you have any further queries regarding this matter, please do not hesitate to contact us.

Sincerely,
Fabriana J.
Eharmony Customer Care

Please don't get sucked in no matter how desperate you feel! Impossible to cancel your membership. You can't cancel online(althought the website leads you to believe you can) You have to email or write. But no one ever answers your emails and there is no phone number to call. There is absolutely no customer service. So now I have to write to California? I guess I have to send a registered letter because how else will I know if they have received it? For all I know it's a bogus address like their bogus profiles... Obviously there is no accountability.
There must be some way to warn lonely vulnerable people to avoid this site! Avoid it like the plague.

So I met someone through eHarmony and all is good. I went onto their site and shut down my account including the auto renewal portion of the billing. About 8 months later I see a charge on my Visa card for $221.00 for the next six-month fee. This is an unauthorized charge and when I called I eHarmony all I get is that the auto renewal button was not set to for (which I know is not true) and there for I was billed another fee. Watch your settings on this site, and by that I mean all the settings including the auto renew, These guys will steal your eyeballs and come back fpor the sockets.

EHarmony is the worst dating site I have ever signed up for. I would give a negative rating. Tried to cancel before the renewal, took my bank through an investigation process over the amount and refused refund. BE CAREFUL - I've been battling with them over $$ for close to 12 months. FRAUDULENT.

I canceled my 6 month subscription within the month that I purchased it. I was informed that it would stay activated until it's end date of June 2021. When June came around, they proceeded to charge me for a whole other year! When I emailed them to let them know that I had canceled it several months ago, they denied ever getting the cancelation and refused to give me my money back! They stole $400 from me! They asked if I had an email confirming the cancelation, but even today, when I canceled it once again, I did not receive any generated cancelation email. They are theives! And the reason why I initially canceled was because there aren't actually any people on their site. You are better off using Tinder, Bumble or Facebook dating.

This site is full of married people looking for action on the side. E-harmony also charged $500+ renewal fees when I asked them not to renew then refused to reimburse.