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eFlorist UK Reviews Summary
The company exhibits a notably poor reputation among customers, with widespread dissatisfaction regarding product quality and customer service. Common complaints include the delivery of wilted or incorrect flower arrangements, significant delays, and inadequate support when issues arise. Many customers express frustration over the lack of communication and unresponsive customer service, often feeling dismissed or ignored. While a few positive experiences were noted, they are vastly outnumbered by negative feedback, indicating a pressing need for improvements in both product quality and customer relations to restore trust and satisfaction.
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Very easy to navigate site fabulous selection and excellent offers. The range of different colours larger than most sites.
I had two orders placed for delivery in different parts of the country and both were delivered on the requested dates and both recipients were delighted with them.
In all my dealings with eFlorist they have been ultra efficient and dealt with my requests for floral and hamper orders with no fuss as the procedure is just like clockwork--very very smooth. Most websites are so difficult to manoeuvre that you give up and try elsewhere-not with yours --it works very well. I am so pleased that you do hampers as well as I have experienced difficulties in this area but no problem with your site. Many thanks for your superb service.
Excellent quality flowers with exceptionally quick service.
Fantastic choice and just what I wanted for a Christmas surprise.
I am very happy with the service e florist supplies. Always delivery when they say they will. Flowers Re excellent quality and the price is very reasonable. So glad I found you, never use any where else now.
Lovely flowers.
Great service
Same day delivery.
Quick customer service reply as well.
Thank you. Will definatly use you again
The whole process is quick and easy - especially if you save your details - it takes just minutes to complete and order. Comms are good throughout and all of those I have sent this year have been really pleased with what they have received.
We ordered some Christmas flowers for a colleague who has been poorly. They were delivered within a couple of hours and she was over the moon with them
Previous experience of an excellent quality and cost has given me the confidence to order a birthday gift for my daughter after Christmas.
I had used Eflorist before and been happy with it. This time, I paid for a large bunch of flowers, choosing according to the number of flowers in the photo on their website, and a smaller one was delivered. I contacted Eflorist about this, and they claimed the stem count on the picture I sent was correct, even though they could only see one side of the vase. They repeated twice that flowers were sent in bud, which I knew, and would not address the issue of the smaller number of flowers being sent. I will not use them again.
I always order through EFlorist from overseas to the UK and have never been let down. The flowers are always in great condition and deliver when they say they are.
Great website with a plentiful choice of flowers. The Christmas flowers especially are beautiful. I sent some to a friend who is undergoing treatment for cancer and they were well received, said they cheered them up at a difficult time. I tracked the delivery and they were received on time. Excellent products at competitive prices, I will keep using eflorist and would recommend them to anyone.
Ordered flowers for my mums birthday, says they can deliver same day, later that afternoon I got an email saying they could not deliver. Y the time I got the email it was to late to order anymore from a different company
Advertise what you can do don't hope people are happy for next day
Easy website, great choice of products, will use again. Plenty of choice on delivery dates. Flowers were great
The parcel was delivered on time and contents were great. Unfortunately there was no card with the parcel, so the recipient did not know who it was from!
Best online florists around, the flowers are fresh, delivery on time and last a long time,
I did try a different company what a mistake, 100% eflorist all the way. Very professional.
The selection of flowers was great and being able to get them delivered so close to Christmas was a bonus.
We've sent flowers to our daughter in Scotland 5 times over the past 2 years. Each time we've chosen a different bouquet and they never disappoint! Flowers are fresh, colourful and beautifully presented and delivery is so fast. The website is easy to navigate. We're in Australia & it's great to have a company we can rely on to brighten our girls day in the loveliest of ways. Highly recommend eFlorist UK ~ if you've not tried them yet please do. You'll be glad you did!
Double booked me so my dad is going to get same order twice with same message. They refuse to fix my billing. They had 4 days notice to change but refuse. Said it's already made when I notified them right away. Will never use again unless fixed.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members